Error message premier pro ELEMENTS 2025

[gordon_3904]

Hi, I am using premier pro elements 2025 and i am getting an error message when rendering. I can export okay, no problems on that front. I've been trying to solve the problem for about 2 months now. I've even uninstalled the programme, tried various types of video's but as yet, unsucessful. Any help would be greatly appreciated

[Ann Bens]

Moved question from premiere pro to elements forum 

[gordon_3904]

Hi, I am using premier pro elements 2025 and i am getting a different error message, but i am having the same problems when rendering. I can export okay, no problems on that front. I've been trying to solve problem for about 2 months now. I've even uninstalled the programme, tried various types of video's but as yet, unsucessful. Any help would be greatly appreciated

[Ann Bens]

Post screenshots entire timeline, project settings, media used.

[Don52]

Good morning Ann. Many thanks for the reply. Please find the required screenshots  attached . The media used is from DJI action hero 4 MP4  video , but i dont think that's the problem as i've used it numerous times before. In fact i've used video formats of various types, from a mobile phone to a drone since purchasing the software without any problems. If you need any other info please ask 

[Don52]

Just in case you missed it, my reply to Bill's advice:

Good morning Bill, thank you for replying.

1. I've done that numerous times, no joy, plus uninstalled numerous times

2. The problem is with rendering, not exporting. Cant identify clips as render bar remains yellow.

The media used is from DJI action hero 4 MP4  video , but i dont think that's the problem as i've used it numerous times before. In fact i've used video formats of various types and sizes, from a mobile phone to a drone since purchasing the software without any problems. 

3. No problems exporting

4. No effects applied

5. no other applications running, 470 gb free disc space

6.  Dont use special characters,  Drivers updated and creating a new project has the same problems.

Any other advice would be gratefully appreciated

[John T Smith]

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

These are about Premiere Pro, but they may help

Error Compiling Movie... some past discussions and ideas
May be caused by . in name https://community.adobe.com/t5/Premiere-Pro/quot-Error-Compiling-Movie-Unknown-Error-quot-HELPFUL-TI...
-1st, create a new project and import the project that has errors and see if that fixes the problem
-http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html
-and a long discussion https://community.adobe.com/t5/Premiere-Pro/quot-Error-compiling-movie-Unknown-Error-quot-OR-program...

[Bill Sprague]

As Ann has suggested, more information is needed.   Without that, I thought it would be interesting to try an AI information search.  The provided checklist needed editing to match Premiere Elements.   The list of things to try seems accurate.  

An "Error compiling movie. Unknown error" in Adobe Premiere Elements usually indicates a problem with the rendering or exporting process, often due to issues with media files, effects, or system resources. Troubleshooting steps include restarting the application and computer, checking for problematic media, rendering the timeline, and adjusting export settings. 

Here's a more detailed breakdown of potential solutions:

1. Restart Everything:

• Restart your computer: Sometimes a simple restart can resolve temporary glitches or conflicts.
• Restart Adobe Premiere Elements: Close and reopen the application to clear its memory and potentially resolve issues.

2. Check for Media Issues:

• Identify problem clips: If you can isolate the error to a specific part of your timeline, try removing or replacing the potentially problematic clip.
• Check file formats: Some file formats might not be compatible with the export settings or could be causing issues during rendering. 
• Reduce file sizes: Large PNG files or high-resolution footage can sometimes cause problems. Try resizing or repositioning them.
• Test with different media: If you suspect a particular clip is causing the issue, try replacing it with a different, similar clip to see if the error persists. 

3. Adjust Rendering Settings:

• Render the timeline: Rendering the timeline before exporting can help identify and resolve issues. 
• Adjust encoding settings: If the issue is during export, try changing the encoding settings.  
• Turn of off Hardware Accelerated encoding.
• Use a different codec: If the error persists, try exporting with a different codec
• Disable Auto Save: If Auto Save is interfering, try disabling it temporarily.

4. Troubleshoot Effects and Special Features:

• Disable effects: Advanced features and effects applied to the movie can sometimes cause rendering issues. Try disabling them temporarily to see if it resolves the error. 
• Remove effects: If you can identify a specific effect causing the problem, remove it or find an alternative. 

5. Check for System Conflicts:

• Close other applications: Ensure no other CPU or GPU intensive applications are running, as they may be interfering with the rendering process. 
• Free up disk space: Make sure you have enough free space on your hard drive for the export process. 

6. Advanced Troubleshooting:

• Check file name validations: Avoid using special characters in your file names, as they can sometimes cause errors.
• Update video drivers: Ensure your video drivers are up to date.
• Create a new project: Copy and paste your sequence into a new project to see if the issue persists. 

By systematically checking these potential problem areas, you should be able to identify the cause of the "Error compiling movie. Unknown error" and successfully export your project.

[Don52]

Good morning Bill, thank you for replying.

1. I've done that numerous times, no joy, plus uninstalled numerous times

2. The problem is with rendering, not exporting. Cant identify clips as render bar remains yellow.

The media used is from DJI action hero 4 MP4  video , but i dont think that's the problem as i've used it numerous times before. In fact i've used video formats of various types and sizes, from a mobile phone to a drone since purchasing the software without any problems. 

3. No problems exporting

4. No effects applied

5. no other applications running, 470 gb free disc space

6.  Dont use special characters,  Drivers updated and creating a new project has the same problems.

Any other advice would be gratefully appreciated

[Don52]

Additional info,  When rendering, after 3 attemps, its showing 100% then the error message,  but it's still not rendered. I get the error message at various %,  so there's no definite pattern. That happens with all sizes and formats. I hope this will help.

[Ann Bens]

Is drive H external or internal? If external SSD or HDD?

Please post comp specs. Cannot see which gpu you are using (covered up by dropdown menu)

You need to change your scratch disks. Project is in an auto save folder.

Need to move the project to its main folder not hidden in an auto save folder.

Something like this, or set the paths to custom

H:\video/project name

As soon as you open an auto save file, you need to save it with a new name and store it in the main project folder.

Please make screenshot of media used with MediaInfo and post outcome in TREEVIEW.

Is this phone footage or drone? If so its most likely variable framerate which can cause issues. Need to convert first before bringing it into Elements.

Set render to CUDA if available and make sure you have the most current Nvidia Studio driver installed (download from the Nvidia site, don't use windows.)

Cannot see which gpu you are using.

[gordon_3904]

Good morning Ann, a great big THANK YOU for solving my problem. i'm fairly new to Adobe Premier, thats why i chose Elements and not Pro. Anyway, you solved my problems, which wasn't with file types or settings. When you started talking about folders and hard drives it dawned on me. The problems i've been having are due to the fact my files and folders were spread over 2 external hard drives. Having about 5 projects going, i got lazy and started saving in any folder. Yes, that's me , lazy and stupid. So again, many thanks to you, Bill Sprague and John T Smith for taking time out to help me. Hopefully this will help some other Newbie in the future

[Bill Sprague]

..... The problems i've been having are due to the fact my files and folders were spread over 2 external hard drives. Having about 5 projects going, i got lazy and started saving in any folder. .....

By @gordon_3904

A system that has worked for me starts with a new, dedicated folder for each project on the fastest, internal drive I have.   Then I start a project with the same name and specify that it will be in that new folder.  Next is setting or confirming all the "scratch disk" files are set to "same as project" (in Preferences).   Now put copies of the clips you intend to use in that folder.  If there is more than a few, make subfolders for each type like 'media', 'music', 'stills', etc. 

Because we all have disk space limitations, you can move the entire project folder to an external drive for storage and move it back when you want to work on it.    

[gordon_3904]

Great advice Bill, one which i'll certainly adapt. Again many thanks for your time

[Bill Sprague]

You are very welcome!!