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Zeusthecat123
Inspiring
November 7, 2017
Answered

Every time I save a particular project, when I try to play it, says it's corrupt

  • November 7, 2017
  • 3 replies
  • 793 views

Hi,

Every time I save a particular project, when I try to play it back I get a message that it is corrupt. Exact message is, "This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt." I'm using the same settings I use all the time to render and save my projects. I click:

Publish and Share

Computer

AVCHD

And then I have a custom preset:

H.264

1920 X1080

59.94

AAC, 64kbps, 44kHz, Stereo

I have saved hundreds of projects with these same exact settings both before and after this particular project without an issue but every time I render and save this particular project I get errors when trying to play. I have tried multiple players. I do not want to start over as it took me days to edit this particular video and it has three different layers (2 video one audio).

I would greatly appreciate any information on how to salvage all of the work I have done.

Other information:

Adobe Elements 13.1 (latest version per updates)

Windows 10

Thanks!

    This topic has been closed for replies.
    Correct answer Zeusthecat123

    Right when I was about to start over on this project, I noticed the drive I edit on was almost full. I decided as a last ditch effort to clear off some space on the drive and try again just in case it was a caching issue. I honestly did not think it would work. That was the problem. The software should have complained about not enough space on the drive instead of just creating a corrupt video, but oh well at least now it's resolved and I don't have to start over.

    3 replies

    Z
    Zeusthecat123AuthorCorrect answer
    Inspiring
    November 9, 2017

    Right when I was about to start over on this project, I noticed the drive I edit on was almost full. I decided as a last ditch effort to clear off some space on the drive and try again just in case it was a caching issue. I honestly did not think it would work. That was the problem. The software should have complained about not enough space on the drive instead of just creating a corrupt video, but oh well at least now it's resolved and I don't have to start over.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    November 9, 2017

    Thank you for posting the solution to the issue.  It is good that you found the answer.  

    It can be a surprise how much disk space is needed for temporary files. 

    Good luck with the rest of your projects!

    Bill

    Z
    Zeusthecat123Author
    Inspiring
    November 8, 2017

    I still have the original problem. The finished project is corrupt once it finishes rendering and saving, or if I go back to a previous version part of the video is missing even though it appears it’s all there after I save and render.  If it was any other video I would have does re-done it at this point but this one took many days to edit.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 7, 2017

    Is it the same for your backups and autosaves?

    Z
    Zeusthecat123Author
    Inspiring
    November 7, 2017

    I went back to a previous back-up (two back) and it ends up corrupt and will not play again. The one in the middle that at least worked part way, when I open it in Adobe Premiere Elements it says, "Where is the File 'Rendered - 8cffb883-043e-4539-9b25-1ba792c53eb7.meg'? I of course have no known file with that name. Any ideas?

    S
    Steve Grisetti
    Legend
    November 7, 2017

    Rendered files are in the same folder as your project file, in the Adobe Premiere Elements Video Previews sub-folder.

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