Export Error

[Krzysztof5CEC]

 every time I export a movie, regardless of resolution, frame and length, the following information is displayed: error compiling the file. Unknown error. I have a lot of disk space. The problem has been appearing for several days. Please help.

[Steve Grisetti]

What is your source video's resolution, format and frame rate and what device is it coming from?

[Krzysztof5CEC]

One is from drone witch record 4k 30fps, second one is from Sony 7ii with record in fhd 30 fps. Every one is mp4

[Krzysztof5CEC]

Sony records in 1440x1080 with 25fps. It's mp4

[HOTELECHOMIKE]

So that the good folks here can help you:

• Which version of Premiere Elements are you using?
• Mac or PC & which version of the operating system?

It sounds as if export used to work for you - has anything on your system changed recently (like some update to the operating system)?

[Krzysztof5CEC]

I use premiere elements 2021 on PC with Win 10. Last update was yesterday, and I think two weeks ago. After last update nothing change. 

[Steve Grisetti]

Sony makes a lot of products. It's hard to give specific advice without specific information.

What type of Sony is it? I assume you mean it's a camcorder.

Is it tape-based or hard drive? If it's tape-based, how did you get the video from the camcorder to your computer as an MP4?

[Krzysztof5CEC]

I wrote higher.

It's Sony alpha a7ii. I've got it on ad card and I copy media to pc. 

[Steve Grisetti]

Open the video from your Sony camera in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text of this report and paste it to this forum. This will give us the complete specs of your video file.

Also, in Premiere Elements, go to the Edit menu and open Project Settings. Let us know the settings that are listed on the General page.

The issue could be that you're mixing two very different media sources. But troubleshoot your project one media source at a time.