Exporting 4k (Mac)

Elements 15 (Mac Sierra), When I export a 4k Video (Computer/4kUHD/MP4-XAVC-S high Quality) I only get 3 separate data:

1) m4v 2) aac Audio 3) an empty MP4 data

Of course I need a video with audio for watching it on an Oled TV.

Who had the same problem or has an idea about it?

I would be very grateful for an answer! Josef

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Community Expert

I tried to answer you in one of your other posts here:

Legend

Please don't double-post a question. It makes it very hard for us to follow answers.

I'm locking this thread. Please continue your discussion in your other thread.

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