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För många inloggade

New Here ,
Dec 26, 2021 Dec 26, 2021

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Jag försöker komma in på premiere men det står att jag har för många aktiva datorer, men på hemsidan står det att jag inte har några aktiva enheter? Försökt med ett inaktivera en dator men det hjälper inte? Hur ska jag göra? 

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Community Expert ,
Dec 26, 2021 Dec 26, 2021

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Are you asking about a Premiere PRO subscription, or the Premiere ELEMENTS serial number version?

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New Here ,
Dec 26, 2021 Dec 26, 2021

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Serial number

 

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Community Expert ,
Dec 26, 2021 Dec 26, 2021

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Dec 26, 2021 Dec 26, 2021

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If it were me, I would try a chat session with Adobe customer support.   

 

https://helpx.adobe.com/contact.html?rghtup=autoOpen

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