Get xxxx.MOV videos to play.

PeyePetel

My information is from Premiere Elements 14/14.1 Elements Organizer 14/14.1 on Windows 7 64 bit. I could not find sample files specific for your Kodak camera which I suspect is offering H.264.mov with AAC audio format Stereo. What video resolution and frame rate, 1280 x 720p30? I used sample from another Kodak camera that offer the same properties as I thought that you might have.

What you report is a classical story for the Elements Organizer, not the Premiere Elements Editor and how to import .mov files into it.

The Elements Organizer support seems to be unique to particular versions. What affects one does not effect them all even when the versions are on the same computer.

Consequently, it becomes difficult to invoke a missing codec explanation under those circumstances.

And, on my computers, I have QuickTime latest version, Windows Media Player 12, VLC player latest version, and the Media Player Classic. And, Photoshop Elements.

Sometimes you can workaround the Elements Organizer problem by changing the file extension of the file before the file's introduction in the Elements Organizer.

Do you know what audio format your file uses, and also what the video format is under that .mov wrapper/container?

Please try renaming just the file extension on copies of the original before import into Elements Organizer 14/14.1

.mov to .mp4

.mov to .avi

At first the video, yes and audio no for my H.264.mov.

Then when H.264.mp4, video and audio, yes.

Then both H.264.mov and H.264.mp4 played back in the Elements Organizer 14/14.1 player with video and audio.

Consequently, allow for a delay factor in between the time of introduction of the file into the Elements Organizer and the start of the playback there.

We will be watching for your results as your schedule permits.

Thank you.

ATR