• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Gopro 10 4k 60 and 30 fps but I can't insert and edit ?

New Here ,
Oct 31, 2021 Oct 31, 2021

Copy link to clipboard

Copied

I have made videos with a gopro 10 camera 4k 60 and 30 fps but I can't insert and edit them in premiere elements 2021. Can someone inform me why, will it be better in 2022 verson ?

 

TOPICS
Freeze or hang , Import , Performance

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 31, 2021 Oct 31, 2021

Copy link to clipboard

Copied

Premiere Elements does not interface with 60 fps 4K video.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 01, 2021 Nov 01, 2021

Copy link to clipboard

Copied

Hi Steve, thank you for answering, I am one of your followers on Youtube!
I changed the settings on the Gopro to 30fps 4K video and tried that in Premiere elements but I got a similar problem, please see a screen shot ? The file I tried is a very short one. Do you have any idea ?

matsa63919645_0-1635802221164.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 01, 2021 Nov 01, 2021

Copy link to clipboard

Copied

I'm no expert on GoPro footage, so we may need to rely on someone more experienced with it to offer advice.

 

But meantime, open this GoPro footage in the free download MediaInfo. In MediaInfo, set View to Text and then copy the complete text of this report and paste it to this forum. There may be a clue among these specs.

 

Also advise us if you're using the Mac of Windows version of the program.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 01, 2021 Nov 01, 2021

Copy link to clipboard

Copied

Would you post your short clip on Dropbox or similar?  I would like to try it on my computer and maybe help figure it out.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

Red means there is a problem with the decoding.

There is a setting in the Preferences for hardware acceleration: turn that off or on.

See how that goes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

quote

Red means there is a problem with the decoding.

There is a setting in the Preferences for hardware acceleration: turn that off or on.

See how that goes.


By @Ann Bens

I was hoping to be offered a clip to see if it was an H.265 issue.  Earlier posts with older GoPros have had the H.265 codec missing. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

If h.265 was missing there would be a error message.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

I agree Ann, but this is a GoPro 10.  There might be something new and different?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

Yeah the codec.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

So maybe the MediaInfo report is a good idea.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

There are multi flavors of H.264 codec.

Most likely Elements is not optimized for GoPro10

A clip to test would be nice.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 06, 2021 Nov 06, 2021

Copy link to clipboard

Copied

I think I found the problem, I imported the file to Premiere elements from an external SSD memory that was connected via my docking hub. Now when I tested to import the files from the PC internal memory, it works fine. 

Thank you for looking into my problem.

Do you know if the new version "2022" of premiere elements will handle 4k 60fps ? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

If you would share a short 4K 6fps clip I would be happy to find out.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

Premiere Elements can process GoPro10 4L footage at 60fps.

 

I found an adventure bicyclist that shares his GoPro 10 clips on Google Drive.  One is 69.7 mbps, 3840 x 2160, HEVC, 59.94fps.  It runs about 2 minutes and is about 1 GB in size.   https://drive.google.com/file/d/1nwFKphgrB3Z0F04nBZ7vcsIZArBOAHRg/view?usp=sharing

 

I have a Windows 10, i7 laptop with 16 GB of RAM.  Last year I paid the $.99 to Microsoft for the HEVC codec for PrE 2021.  I have recently installed PrE 2022.

 

The GoPro 10 clip worked without issue in both the 2021 and 2022 versions.  The automatic project settings show 3840 x 2160 and 59.59 in both.  


Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

I have the same, window i7 laptop 16GB RAM, Then I most probably need HEVC codec, I see that there are several sites that offer free downloads HEVC codec, perhaps its safer to buy from Microsoft ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

I have now installed HEVC codec and now it looks like it works, I can import both Gopro 4k 30 fps and 4k 59.59 fps in PrE 2021. 

Thank you for your support, very valuable !

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

Fantastic!  Thanks for coming back with an "in works now" post.    Technically, it makes sense that the HEVC codec is needed.  Practically, it make no sense that one needs to buy it for $.99 from Microsoft.  The "problem" stems from who owns the H.265/HEVC codec and how they need a profit for creating it.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 25, 2021 Nov 25, 2021

Copy link to clipboard

Copied

Hi, I have now purshased and installed the 2022 version, when I insert a video, its very slow and its lagging, is it needed to buy and install the H.265/HEVC codec again, or do you think its needed something else ? I have 16g RAM I think it should bu sufficient ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 25, 2021 Nov 25, 2021

Copy link to clipboard

Copied

You don't need the codec again.  When you bought it, it installed as part of Windows.   

 

The versions are not different enough to cause a performance issue.  My guess is that you have some setting wrong some where.  Start with checking the the Default Audio Input and make it "No Input".    Then look at the General Setting page and try changing some of those.  Can you post a screen shot of that page?

  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 27, 2021 Nov 27, 2021

Copy link to clipboard

Copied

LATEST

Hi again,

I don't get it to work. It looks that I have the same settings that I have on the 2021 version.
I have the program in Swedish, but I think you can see what settings I have anyway, please see the screen shots below:

matsa63919645_0-1638047754741.png

matsa63919645_1-1638047958859.pngmatsa63919645_2-1638048029193.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines