HEVC problem

[Richard_Jenks6713]

I have a Osmo Pocket 3. I have taken 10 videos on the same day from the Osmo. I try to bring them into Premiere Elements. It brings in 8 videos and says there are two that it had a problem with HEVC. What the heck is going on. The videos were shot at the same video rate, why would it accept eight but complain about two. I usually end up having to load them up in Devinci Resolve and write them out to work with them. This make no sense. 

[John T Smith]

Exactly what is INSIDE a 'good' video versus a 'bad' video?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

HEVC https://community.adobe.com/t5/premiere-elements-discussions/import-hevc/td-p/13235249
H.265 https://community.adobe.com/t5/premiere-elements-discussions/ape2021-problem-with-h-265-files/td-p/1...

[Bill Sprague]

I've had a Pocket 3 for almost two years and have not had your issue.  I  have my Pocket 3 set to H.264 because it is more reliable for editing in various brands and versions of software.   What is your Pocket record setting?

What version of Premiere Elements are you using?  Older versions on Windows computers often needed the user to buy the H.265 codec from Microsoft.