I cannot get Adobe Premier Elements 2023 to export my video
I have tried many times to get my 2 min 46 sec video (408KB) to export, and at typically around 9 percent, it freezes up while showing 5 seconds left on the clock. And i need to Ctrl Alt Delete to exit. I can’t even get an error message. I’m trying to save at a MP4 format. I have also left it to process overnight several times.
Originally, I thought I was making the video wrong, and I have rebuilt the video 3 times from the beginning. I used two Sony A6600 cameras for video, I have added a soundtrack (free Bensound Music) which I have used many times in the past. I have also added 2 template opening title sections, and 2 credits sections. This is a very typical scenario for creating my short videos. I have tried to export using Quick Export and Devices sections.
Initially I couldn’t get past the rendering part. I solved that by simply rendering small sections of my video one at a time. I finally got the entire video rendered.
I’m using a less than 2-year-old Lenovo Yoga 7 16IAH7 - Type 82UF. I have lots of free space, 283 GB used and 667GB free. Windows 11. I have updated the NVidia, AMD, Intel drivers and everything else updated as needed.
I have removed Elements from my computer and reinstalled it. Keeping the default settings. I have searched all over the online place and this seems like a known issue, but there has been no fix that I can find. I did see that if I upgraded to 2025 (per Adobe), it would fix the problem. Thats not a solution.
I tried to pop it onto a friend’s computer, (Lenovo also, and Elements 2023) and that failed.
I’m not a tech programing person, so plain English explanation would be great for me.
I need to submit this film by Dec 6th. I’ve been trying to get it exported for a month now. I’m the definition of insanity, I keep doing the same process over and over expecting it to get better.
I do zero gaming on my computer.
I also tried just exporting a small video only section and that failed. Rendering was no problem.
Cache is cleaned also.
I just cannot find a answer to this. Everything dosnt show a resolution that I have found.
The LOG shows:
Log file created: 11/30/2024 2:45:13 PM
-----------------------------------------
Ticks = 0 <6548> <PreRegistation> <5> Putting Installed Locales sent to AMT with Order
Ticks = 0 <6548> <PreRegistation> <5> Installed Locale 0 en_US
Ticks = 0 <6548> <PreRegistation> <5> Calling AMTObtainProductLicense
Ticks = 31 <6548> <PreRegistation> <5> AMTObtainProductLicense Success
Ticks = 31 <6548> <PreRegistation> <5> Locale Returned from AMT : en_US
Ticks = 500 <6548> <FE.WinInit.LocPlugins> <0> The localized plugin path is registered as: C:\Program Files\Adobe\Adobe Premiere Elements 2023\Plug-ins\en_US\
Ticks = 860 <6548> <HighBeam> <5> HLWManager::Initialize Notice Shown : True
Ticks = 875 <6548> <HighBeam> <5> Some Error Occured While Initialization
Ticks = 922 <13780> <DynamicLink> <5> Increase wait time to 2
Ticks = 2938 <6548> <DisplaySurface> <5> directx display init failed with error: -1598816154
Ticks = 3016 <6548> <LUTManager> <5> Pre-Installed LUTs path does not exist: C:\Program Files\Adobe\Adobe Premiere Elements 2023\Lumetri
Ticks = 3016 <6548> <LUTManager> <5> Pre-Installed LUTs path does not exist: C:\Program Files\Adobe\Adobe Premiere Elements 2023\Lumetri
Ticks = 3313 <6548> <MZ::Utilities> <5> No. of cards read from C:\ProgramData\Adobe\Premiere Elements\CurrentRendererInfo.txt is 1
Ticks = 3313 <6548> <MZ::Utilities> <5> No. of cards read from C:\ProgramData\Adobe\Premiere Elements\CurrentDisplayDriver.txt is 1
Ticks = 3313 <6548> <MZ::Utilities> <5> No. of cards read from C:\ProgramData\Adobe\Premiere Elements\21.0\Online\HW Acc Render\All_Lang\HW\Files\denylisted_cards.txt is 5
Ticks = 3313 <6548> <MZ::Utilities> <5> Card added to AllCards: Intel(R) Iris(R) Xe Graphics#31.0.101.4502
Ticks = 3313 <6548> <MZ::Utilities> <5> Card added to AllCards: Intel(R) Arc(TM) A370M Graphics#31.0.101.4824
Ticks = 3313 <6548> <MZ::Utilities> <5> Card added to AllCards: DisplayLink USB Device#11.3.5139.0
Ticks = 3313 <6548> <MZ::Utilities> <5> Card added to AllCards: DisplayLink USB Device#11.3.5139.0
Ticks = 3313 <6548> <MZ::Utilities> <5> Current device does not present in GPU name map = Intel:Intel(R) Arc(TM) A370M Graphics
Ticks = 3313 <6548> <MZ::Utilities> <5> Found a device that is not in Denylist = Intel#Intel(R) Arc(TM) A370M Graphics#
Ticks = 3328 <6548> <AcceleratedRenderComposite> <5> Enabled: Mercury Playback Engine GPU Acceleration (OpenCL)
Ticks = 3438 <18760> <GPUFoundation> <5> Done loading modules, sec: 0.27588, device: OpenCL(0)
Ticks = 3438 <18760> <GPUFoundation> <5> Done loading modules, sec: 0.220105, device: OpenCL(1)
Ticks = 3656 <6548> <VideoTrackHeaderViewCommon> <1> In Constructor inTrackView = 000000004B8864E0
Ticks = 4063 <6548> <BridgeTalk.Communication> <5> String=Adobe Photoshop File (*.psd)#{U+0000}*.PSD#{U+0000}
Ticks = 4063 <6548> <BridgeTalk.Communication> <5>
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1 Correct answer
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