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Dave and Bodie
Dave and Bodie
Participant
January 21, 2022
Answered

I have a recommended GPU card, but settings says GPU acceleration is not supported.

  • January 21, 2022
  • 1 reply
  • 2428 views

Hello all. I have an NVIDIA GTX 1660 SUPER display adapter (which is one of the supported graphics cards) but in Adobe Premiere settings it says GPU acceleration is not supported. I am running Windows 10 Home, Premiere Elements 2021, NVIDIA GTX 1660 SUPER with driver version 30.0.14.9709 dated 11/26/2021. I deliberatley chose this computer because it came with a GPU card that was listed by Adobe as supporting GPU acceleration. Any ideas? Thank you.

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Correct answer Dave and Bodie

Problem solved! GPU acceleration was not supported on first launch, but after I entered serial number and relaunched the application, I am good to go. Thank you.

1 reply

Dave and Bodie
Dave and BodieAuthorCorrect answer
Participant
January 21, 2022

Problem solved! GPU acceleration was not supported on first launch, but after I entered serial number and relaunched the application, I am good to go. Thank you.

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
April 22, 2022

Update your graphics card driver: download from Nvidia.

I
IMFCash
Participating Frequently
April 24, 2022

I have updated my graphics card driver.

 

I have ran numerous tests now; On a 15 minute export, 1 text graphic, one jpg image, and 1 mp3 audio file, mixed out as: 1920x1080 (1.0), 29.97 fps, Progressive, Software Encoding, VBR, 1 pass, Target 5.00 Mbps, Max 6.00 Mbps, AAC, 160 kbps, 48 kHz, Stereo.

 

With "Use GPU acceslerated effects, .... " checked (And it does detect my GPU properly and says it's supported) - it takes 3:48 seconds to export.

With "Use GPU accelerated effects.." not checked, it took 3:51 min/seconds to export. 

No difference. 

Watching the GPU and CPU monitors, I couldn't tell a difference between the two. 

 

But I'm still baffled why, in export settings, it is set to Software encoding, and it's greyed out, I can't change it.

Is there any way to loosen that up so I can actually select an option there?

  

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