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katharienag63772909
Participating Frequently
July 3, 2019
Question

Images not getting imported in Media Bin - Premiere Elements

  • July 3, 2019
  • 2 replies
  • 460 views

but my media bin will not import the photos. what do i need to do

    This topic has been closed for replies.

    2 replies

    Shivangi_Gupta
    Community Manager
    Community Manager
    July 5, 2019

    Hi Kathariena,

    Thanks for reaching out. As @Steve Grisetti mentioned, we need more details to help you sort out this issue with importing files.

    • Which version of Premiere Elements are you using?
    • Where have you saved the media files?
    • What exactly happens you try to add/import the media files?

    Let us know.

    Thanks,

    Shivangi

    Greg_S.
    Community Expert
    Community Expert
    July 6, 2019

    See this thread for more information about the problem.  As far as I can tell, the OP is attempting to add media to the Video Collage Editor but all attempts have failed.  In other words, the importing dialog appears but the media fails to show up in the Media Bin.   The latest information suggests there may be a problem with the catalog, but I think we have to wait for more information from Katharienag63772909.

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    July 3, 2019

    Hi Kathariena,

    Sorry to hear about images not getting imported in Media bin, could you please let us know the exact version of Photoshop Elements and the operating system you're working with?

    Could you please have a look at this video and see if it helps?
    Photoshop Elements 13 Tutorial The Photo Bin Adobe Training - YouTube

    Regards,
    Sahil

    katharienag63772909
    Participating Frequently
    July 3, 2019

    The photo bin I am talking about is in Adobe Premiere Elements Video when creating a video collage.

    Kathy

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    July 3, 2019

    Thanks for the confirmation! I'll move this thread to the correct forum space, so that our forum experts can help you out with this.