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Importar archivos raw

Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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No puedo descargar archivos raw  en Premiere Elements 2023

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Error or problem , Import

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correct answers 2 Correct answers

Community Expert , Jun 07, 2023 Jun 07, 2023

If you do not like this lack of support of RAW files you can ask for your money back within 30 days (provided you bought directly from Adobe).

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Community Expert , Jun 14, 2023 Jun 14, 2023

To get your refund, initiate contact with Adobe support through the online chat system.  In the USA the link is:  https://helpx.adobe.com/contact.html?rghtup=autoOpen.  In the chat box, ask for "Agent".  I think it should be the same in your country.  If not, consider using google searching for "Adobe refund".

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Can you explain in more detail the problem you are having?

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Premiere elements 2023 descarga mis archivos jpeg y tiff  pero no reconoce ni descarga mis fotografias raw CR2

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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La versión 15.3 de Cámera Raw ya la tengo instalada con el Adobe Photoshop 2023.

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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I've enjoyed using RAW photo files in both slideshows and composite videos.  It was a unique feature that Premiere Elements could use RAW photo files for a long time.  Premiere Elements would read any sidecar files created by Lightroom Classic.  Even Premiere Pro could not do it.   Unfortunately, the RAW photo file capability was removed from Premiere Elements version 2023.   It still works in version 2022.  

 

For version 2023 you will have to convert to JPEG or other readable format in Photoshop, Lightroom, Photoshop Elements, etc.  It becomes the same workflow as use in Premiere Pro when still are used. 

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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He comprado premiere elements 2023 para Mac i he tenido que contratar la versión en francés ya que no existe la versión en español.

Superada esta dificultad, me encuentro que 36.761 fotografías en RAW no pueden ser descargadas .

la solución que ustedes me dan es que convierta a JPEG mis 36.761 fotografías. 

Me imagino que ustedes son conocedores de la diferencia de calidad del archivo RAW frente al JPEG y también del trabajo que supone convertir 36.761 fotografías RAW en JPEG.

¿No hay otra solución posible?

 

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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If you do not like this lack of support of RAW files you can ask for your money back within 30 days (provided you bought directly from Adobe).

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Community Beginner ,
Jun 14, 2023 Jun 14, 2023

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Para poder descargar los archivos RAW, contrataré la versión 2022 de Premiere elements y seguiré su consejo de solicitar la devolución de la  cantidad abonada de la versión 2023.

¿Pueden indicarme el trámite para solicitar la devolución ?

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Community Expert ,
Jun 14, 2023 Jun 14, 2023

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To get your refund, initiate contact with Adobe support through the online chat system.  In the USA the link is:  https://helpx.adobe.com/contact.html?rghtup=autoOpen.  In the chat box, ask for "Agent".  I think it should be the same in your country.  If not, consider using google searching for "Adobe refund".

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