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tonydesign0
Participant
November 11, 2018
Question

Imported a video file with a 5.1 audio track, voices are almost inaudible even though all other sounds and music appear to be fine.

  • November 11, 2018
  • 1 reply
  • 464 views

I am using Premiere 15. In the project settings I choose Full HD 1080i 30 5.1 Channel and then import a video clip with a 5.1 channel audio track. Voices are virtually impossible to hear even though all other sounds and music appear to be fine (it is possible that the center channel is malfunctioning as voices most are weighted to the center channel). I know for sure that the track is 5.1 because it says so when I right click and look under the details of the file's properties, and as added confirmation I used the MediaInfo app. The clip's audio is also fine when played outside of Premiere. When I render the work to a file, the description of what I should be getting says it will be 5.1, but the rendered file has the same issue.

Further, the original video clip is 1080 X 824, so I have set the settings so that the output matches the original, but when I play the video Premiere created it is letterboxed, and going into properties there is no information on the resolution anywhere. When I rerendered by actually typing in the dimensions I wanted to output from Premiere it ignored my directions and still gave me a lower-resolution letterboxed video.

Anybody have any suggestions?

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    1 reply

    Community Expert
    November 11, 2018

    What is the source of the video?  How are you doing the project settings?  Is there a yellow line above the timeline?  Why 1080 x 824?

    tonydesign0
    Participant
    November 13, 2018

    Ooops, I meant 1920 by 824, the original aspect ratio. Here is all the info on the file. It should be noted that I used VLC Player to convert the container to MP4 so that Premiere could recognize it (by and large I'm partial to Matroska and a bit miffed Adobe won't deal with it.) The project settings are I select 'New Project', select it's name and where it will be saved, and select the project settings as 'Full HD 1080i 30 5.1 Channel'. I then put the file in the project assets, and put it on the timeline. Very straightforward.

    General

    Complete name :

    D:\Star.Wars.Episode.IV.A.New.Hope.1977.1080p.BluRay.X264\Star.Wars.Episode.IV.A.New.Hope.1977.1080p.BluRay.X264-IABLE.mp4

    Format :

    MPEG-4

    Format profile :

    Base Media

    Codec ID :

    isom (mp41/avc1)

    File size :

    5.07 GiB

    Duration :

    2 h 4 min

    Overall bit rate mode :

    Variable

    Overall bit rate :

    5 816 kb/s

    Encoded date :

    UTC 2018-11-13 02:53:18

    Tagged date :

    UTC 2018-11-13 02:53:18

    Writing application :

    vlc 3.0.1 stream output

    Comment :

    QuickTime 6.0 or greater

    Video

    ID :

    2

    Format :

    AVC

    Format/Info :

    Advanced Video Codec

    Format profile :

    Baseline@L4

    Format settings :

    1 Ref Frames

    Format settings, CABAC :

    No

    Format settings, ReFrames :

    1 frame

    Codec ID :

    avc1

    Codec ID/Info :

    Advanced Video Coding

    Duration :

    2 h 4 min

    Bit rate :

    5 487 kb/s

    Width :

    1 920 pixels

    Height :

    832 pixels

    Original height :

    824 pixels

    Display aspect ratio :

    2.35:1

    Frame rate mode :

    Variable

    Frame rate :

    23.976 (24000/1001) FPS

    Minimum frame rate :

    23.256 FPS

    Maximum frame rate :

    25.000 FPS

    Color space :

    YUV

    Chroma subsampling :

    4:2:0

    Bit depth :

    8 bits

    Scan type :

    Progressive

    Bits/(Pixel*Frame) :

    0.143

    Stream size :

    4.78 GiB (94%)

    Writing library :

    x264 core 148

    Encoding settings :

    cabac=0 / ref=1 / deblock=0:-1:-1 / analyse=0:0x11 / me=dia / subme=0 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=0 / weightp=0 / keyint=250 / keyint_min=23 / scenecut=0 / intra_refresh=0 / rc=crf / mbtree=0 / crf=23.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=0

    Language :

    English

    Encoded date :

    UTC 2018-11-13 02:53:18

    Tagged date :

    UTC 2018-11-13 02:53:18

    mdhd_Duration :

    3189427

    Codec configuration box :

    avcC

    Community Expert
    November 13, 2018

    Adobe aims Premiere Elements at those that shoot video with their own consumer cameras.  As far as I can tell, you are trying to work with video not from a camera. 

    Maybe someone else can tell you how to do it.  My guess is that you need other software.