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Known Participant
February 18, 2019
Question

Imported video turn solid red in Premiere Elements 2019

  • February 18, 2019
  • 7 replies
  • 942 views

Hi.

Video imported: Mp4, H264, AAC, 1280x720, 30fps, 180.28MB.

    This topic has been closed for replies.

    7 replies

    Participant
    July 27, 2019

    I just upgraded from PE 11 to 2019. Before uninstalling PE 11, I rendered one of my projects that was not complete so that I could continue working on it with PE 2019. I rendered it as AVCHD 1920 x 1080, 29.97 fps, with a total file size of 17.5 GB. After installation of PE 2019, I added the rendered video to continue work, but it only displayed a red screen on video replay. This file played fine with Windows Movie/TV player, VLC and even windows Photos. I found YouTube videos that explained and solved similar problems with Premier Pro CC. The solution was to go to: Edit, Preferences, General, and then remove the selection of 'Use Hardware Acceleration (Intel HD Graphics 2000 and newer) for rendering, playback and export'. Select 'OK', and then restart PE 2019, and then import the file or video. This solution worked for me and I hope it to be helpful for others.

    Legend
    February 19, 2019

    >If you still get Red, then there's a problem with your video file, and you need to fix it.

    Or convert it, as you did, with Handbrake.

    HBOngAuthor
    Known Participant
    February 20, 2019

    Tks

    williebegoode
    Participating Frequently
    February 19, 2019

    When you get the red panel, it typically means that PRE cannot read the source file (video or jpg/png). Try this:

    1. Open a new test folder and add your video. Use a simple folder name like 'Test' and name the video 'Vid.mp4'

    2. From PRE select Add Media -> Files and folders -> Test : Choose 'Vid.mp4'

    3. When it loads, from Project Assets, drag the thumbnail to Video 1 (on the Timeline)

    4. When you have it in the Video 1 layer, you should be able to see it in the display window.

    If you still get Red, then there's a problem with your video file, and you need to fix it.

    Legend
    February 19, 2019

    I'm curious  where this video came from. Was it from a camcorder or from software, like a screen recorder.

    Try this: Open the MP4 in the free download Handbrake and output from it a new MP4. Then drop this new MP4 into Premiere Elements and see if it gives you the same red screen.

    HBOngAuthor
    Known Participant
    February 19, 2019

    I reinstalled PrE2019 and managed to get it working long enough

    to export the source video from PrE.

    The following day, the source video turned solid red again.

    But the exported video did not have a red screen in PrE.

    MediaInfo report on exported video:

    General
    Complete name                            : G:\WrkG\king_roadNew\kingHDML1280x720Mp4Qck1280x720Mp4.mp4
    Format                                   : MPEG-4
    Format profile                           : Base Media / Version 2
    Codec ID                                 : mp42 (mp42/mp41)
    File size                                : 107 MiB
    Duration                                 : 2 min 29 s
    Overall bit rate mode                    : Variable
    Overall bit rate                         : 5 992 kb/s
    Encoded date                             : UTC 2019-02-16 02:09:32
    Tagged date                              : UTC 2019-02-16 02:09:32
    TIM                                      : 00:00:00:00
    TSC                                      : 30
    TSZ                                      : 1

    Video
    ID                                       : 1
    Format                                   : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                           : Main@L3.2
    Format settings                          : CABAC / 4 Ref Frames
    Format settings, CABAC                   : Yes
    Format settings, RefFrames               : 4 frames
    Codec ID                                 : avc1
    Codec ID/Info                            : Advanced Video Coding
    Duration                                 : 2 min 29 s
    Bit rate                                 : 5 830 kb/s
    Width                                    : 1 280 pixels
    Height                                   : 720 pixels
    Display aspect ratio                     : 16:9
    Frame rate mode                          : Constant
    Frame rate                               : 30.000 FPS
    Standard                                 : NTSC
    Color space                              : YUV
    Chroma subsampling                       : 4:2:0
    Bit depth                                : 8 bits
    Scan type                                : Progressive
    Bits/(Pixel*Frame)                       : 0.211
    Stream size                              : 104 MiB (97%)
    Language                                 : English
    Encoded date                             : UTC 2019-02-16 02:09:32
    Tagged date                              : UTC 2019-02-16 02:09:32
    Color range                              : Limited
    Color primaries                          : BT.709
    Transfer characteristics                 : BT.709
    Matrix coefficients                      : BT.709
    Codec configuration box                  : avcC

    Audio
    ID                                       : 2
    Format                                   : AAC LC
    Format/Info                              : Advanced Audio Codec Low Complexity
    Codec ID                                 : mp4a-40-2
    Duration                                 : 2 min 29 s
    Source duration                          : 2 min 29 s
    Bit rate mode                            : Variable
    Bit rate                                 : 157 kb/s
    Maximum bit rate                         : 251 kb/s
    Channel(s)                               : 2 channels
    Channel layout                           : L R
    Sampling rate                            : 48.0 kHz
    Frame rate                               : 46.875 FPS (1024 SPF)
    Compression mode                         : Lossy
    Stream size                              : 2.80 MiB (3%)
    Source stream size                       : 2.81 MiB (3%)
    Language                                 : English
    Encoded date                             : UTC 2019-02-16 02:09:32
    Tagged date                              : UTC 2019-02-16 02:09:32

    HBOngAuthor
    Known Participant
    February 19, 2019

    Re: imported video turn solid red in PrE2019:

    MediaInfo report on source video

    General
    Complete name                            : G:\WrkG\king_roadNew\kingHDML1280x720Mp4.mp4
    Format                                   : MPEG-4
    Format profile                           : Base Media
    Codec ID                                 : isom (isom/iso2/avc1/mp41)
    File size                                : 180 MiB
    Duration                                 : 2 min 29 s
    Overall bit rate                         : 10.1 Mb/s
    Encoded date                             : UTC 2019-02-14 23:57:03
    Tagged date                              : UTC 2019-02-14 23:57:03
    Writing application                      : Lavf53.3.0

    Video
    ID                                       : 1
    Format                                   : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                           : Baseline@L3.1
    Format settings                          : 1 Ref Frames
    Format settings, CABAC                   : No
    Format settings, RefFrames               : 1 frame
    Format settings, GOP                     : M=1, N=60
    Codec ID                                 : avc1
    Codec ID/Info                            : Advanced Video Coding
    Duration                                 : 2 min 29 s
    Bit rate                                 : 9 918 kb/s
    Width                                    : 1 280 pixels
    Height                                   : 720 pixels
    Display aspect ratio                     : 16:9
    Frame rate mode                          : Constant
    Frame rate                               : 30.000 FPS
    Color space                              : YUV
    Chroma subsampling                       : 4:2:0
    Bit depth                                : 8 bits
    Scan type                                : Progressive
    Bits/(Pixel*Frame)                       : 0.359
    Stream size                              : 177 MiB (98%)
    Encoded date                             : UTC 1970-01-01 00:00:00
    Tagged date                              : UTC 1970-01-01 00:00:00
    Codec configuration box                  : avcC

    Audio
    ID                                       : 2
    Format                                   : AAC LC
    Format/Info                              : Advanced Audio Codec Low Complexity
    Codec ID                                 : mp4a-40-2
    Duration                                 : 2 min 29 s
    Bit rate mode                            : Constant
    Bit rate                                 : 192 kb/s
    Channel(s)                               : 2 channels
    Channel layout                           : L R
    Sampling rate                            : 48.0 kHz
    Frame rate                               : 46.875 FPS (1024 SPF)
    Compression mode                         : Lossy
    Stream size                              : 3.44 MiB (2%)
    Encoded date                             : UTC 1970-01-01 00:00:00
    Tagged date                              : UTC 1970-01-01 00:00:00

    HBOngAuthor
    Known Participant
    February 19, 2019

    The source video is from Cloner Alliance Box Pro, a video capture device.

    Legend
    February 18, 2019

    Better yet, open the MP4 you're using for your source in the free download MediaInfo. In MediaInfo, set View to Text and then copy the report that is generated and paste it to this forum.

    There are many different kinds of MP4 and many means of compression and not all are compatible with video editing.

    Community Expert
    February 18, 2019

    That's not normal at all.  Can you give any more detail?