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Chuck246211857rni
Participant
October 14, 2023
Question

importing mp4 videos only imports the audio and no video

  • October 14, 2023
  • 3 replies
  • 1962 views

I want to add .mp4 file types as a video, i dont care about the audio but all i get is audio. Help!!!

    This topic has been closed for replies.

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 18, 2023

    See if https://handbrake.fr/ open source transcoder/converter will create a new file that works
    Handbrake tutorial https://www.youtube.com/watch?v=xlvxgVREX-Y&t=34s

      W
      William32994507g3c5
      Participating Frequently
      October 19, 2023

      Handbrake does in fact work (so first off thank you a bunch!) but is less than ideal having to convert every file from such a common source like google photos....

      D
      Daniel34168633bibn
      Participant
      December 10, 2023

      This is a big problem, since millions (billions?) of people who tell phone videos have them automatically saved to Google Photos. Thanks to everyone for the help – but I hope Adobe fixes this ASAP!

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      October 14, 2023

      MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
      Report back with the codec details of your file, use the program below
      Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
      - a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
      - when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
      - post your information IN your message, not as an attachment that someone would have to download

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        William32994507g3c5
        Participating Frequently
        October 18, 2023

        ok hopefully this means something to someone who knows what they are doing... some more context using PE 2023 for windows and .mp4 are google photo downloads. maybe its the codec im using? I just dont get it because ive had .mp4s work before

         

        HOTELECHOMIKE
        HOTELECHOMIKE
        Inspiring
        October 14, 2023

        You could give the good folks here who will try to help you a few clues..

        Which version of Premiere Elements?

        Windows or MAC (& which version)

        The source of your .mp4 files that you are trying to import.

         

        W
        William32994507g3c5
        Participating Frequently
        October 18, 2023

        added some context in reply to John's message. THANKS!

        B
        Community Expert
        Bill SpragueCommunity Expert
        Community Expert
        October 18, 2023

        Please explain more about "google photo downloads".   Premiere Elements is normally used to edit video from common consumer cameras.  Beyond that can sometimes be a challenge.   With more about your source, someone might be able to duplicate what you are doing and figure it out.

         

        In the mediainfo file it lists the codec as "VP09".   Wikipedia explains what it is:  https://en.wikipedia.org/wiki/VP9

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