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Installation panel does not show in full

New Here ,
Oct 16, 2021 Oct 16, 2021

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There is this bug in the installer that doenst show the full installer: bug no.jpg

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Error or problem

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Community Expert ,
Oct 16, 2021 Oct 16, 2021

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Make sure your windows display is set to 100%.

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New Here ,
Oct 17, 2021 Oct 17, 2021

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How?

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Community Expert ,
Oct 18, 2021 Oct 18, 2021

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If you dont know how you most likely never changed the setting.

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New Here ,
Oct 18, 2021 Oct 18, 2021

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So how do I?

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LEGEND ,
Oct 18, 2021 Oct 18, 2021

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And what is your current screen resolution?

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New Here ,
Oct 18, 2021 Oct 18, 2021

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1920x1080

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LEGEND ,
Oct 19, 2021 Oct 19, 2021

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I don't know why that would be. 

 

Did the installation still work and does the program open fine?

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New Here ,
Oct 19, 2021 Oct 19, 2021

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The file opens, but I can select only the language. I can't see the install button and the path selector.

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Also, I want to change where adobe is.

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Community Expert ,
Oct 20, 2021 Oct 20, 2021

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Bootdrive is the place to install.

If its full, you need to do some housekeeping.

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New Here ,
Oct 20, 2021 Oct 20, 2021

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But I can't see the installation button. Is this a chatbot?

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Huh? You say my dirve is full? 

berriz44_0-1634792543521.png

 

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Also, still...

berriz44_0-1634793701900.png

 

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New Here ,
Oct 20, 2021 Oct 20, 2021

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sorry for my bad english uwu

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Adobe Employee ,
Mar 10, 2022 Mar 10, 2022

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Hi there,

 

This might be due to display resolution, Please try troubleshooting the issue using below mentioned steps : 

1. Open Start menu and select Settings.

2. Go to System.

3. In Display, check the Scale and Resolution options and adjust them to make your screen look proper. (Setting to an option labeled (Recommended) is often the best choice)

4. If you make a change, you'll be asked to make sure you can still see what is on the screen. If it looks proper, select Keep changes, otherwise, select Revert 

5. Now, launch the Adobe Premiere Elements Installer to see if you are able to install now.

 

(You may revert back the Display changes after installing Premiere Elements, as per convenience)

Hope this helps resolve your issue.

 

Regards,

Divy Jain

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