Installing Premiere Elements on Mac OS 15 Or Windows 10 Pro

[defaultzm9qcroi7d5m]

I have tried downloading on both my Windows desktop & my Mac laptop. The downloads successfully complete. The installs run with the only initial error being it is unable to start the program automatically and should be started manually.

When I check it looks as tho on both machines the installer has installed Adobe Priemere Elements 2024 & 2025 with neither actually working. 2025 just hangs when you try to launch the video editor. 2024 throws a config error 11. I've verified thru restarts and the task manager nothing adobe related is running which is the usual troubleshooting for that error.

I am able to download and install the Premiere Elements 2023 successfully but when I attempt to buy that Adobe tries to sell me a license for 2024.

When I compare the installed files of 2023 to the 2024/25 installation it looks as tho the installation does half of 2024 and then half of 2025. Support files directory is 2024 executable is 2025 in 2025 folder.

I guess I'm wondering if anyone else has experienced this and/or is the issue the download is bad?

[Steve Grisetti]

How are you able to download Premiere Elements 2025?  It doesn't exist yet.

[defaultzm9qcroi7d5m]

Excellent question. What I'm saying is I'm downloading Premiere Elements 2024. It is installing a partial 2024 and partial 2025 with neither working.

[Antti_R]

I was using PremiereElements_2024_LS31_win64.exe installation file in Windows 11 computer and the result is that I have 2024 and 2025 versions intalled, but neither works.

[Ann Bens]

Download the file again but with a different browser such as firefox.

[defaultv1sqlgxt324o]

@defaultzm9qcroi7d5m The same issue is happening with Photoshop Elements 2024. https://community.adobe.com/t5/photoshop-elements-discussions/product-failing-to-launch/td-p/1486439...

[defaultzm9qcroi7d5m]

Great! Thanks for the link!

[Antti_R]

I just bought Adobe Premiere Elements 2024.

The installation to Windows 11 computer installs Adobe Premiere Elements 2024 and Adobe Premiere Elements 2025 BUT neither of these works – Just great.

PremiereElements_2024_LS31_win64.exe installation file must have some BIG BUG…