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Lost access to Elements

New Here ,
Sep 30, 2024 Sep 30, 2024

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I bought Elements in 2017 and upgraded to Elements 2018 later.

Later still I started using Acrobat Pro for my business.  I recently cancelled Acrobat Pro as I no longer need it, but have lost access to Elements.

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Community Expert ,
Sep 30, 2024 Sep 30, 2024

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For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log in to your Adobe account and click this link https://account.adobe.com/products
--IF a download is available there will be a Download button under the program name
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need
---since Adobe DOES sometimes remove very old downloads from their file server
-if you did not buy direct from Adobe via download you must find your original install

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