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saibalg
Participating Frequently
February 1, 2018
Answered

Missing audio presets after reinstallation of Premiere Elements 12

  • February 1, 2018
  • 1 reply
  • 565 views

I downloaded & installed PE 12 on a new WIN 10 PC  as I had to upgrade from Win 7 PC. The program runs perfectly EXCEPT that the audio presets are not visible. When I click on the Audio tab at the bottom ( with music  note symbol) no audio files are to be seen in the pop up. I may add that other presets for Effect, Titles, etc are visible & working fine.I may also add that the Audio tab was working perfectly well in my earlier installation on the Win 7 PC.

Tried uninstalling & re-installing PE12 again. Same result. Any help in resolving this would be greatly appreciated. Thanks in advance.

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    Correct answer Bill Sprague

    I don't know how to confirm it, but I suspect that with version 12 being about 5 years old, the online audio files are no longer available.

    In all versions of Premiere Elements, the audio track files have a limited selection.  Any music (that does not have copy protection) can be used using the exact same "Add Media" sequence as used for video files.  There are plenty of online resources for both paid and free audio tracks with appropriate licensing.  

    1 reply

    Bill SpragueCommunity ExpertCorrect answer
    Community Expert
    February 1, 2018

    I don't know how to confirm it, but I suspect that with version 12 being about 5 years old, the online audio files are no longer available.

    In all versions of Premiere Elements, the audio track files have a limited selection.  Any music (that does not have copy protection) can be used using the exact same "Add Media" sequence as used for video files.  There are plenty of online resources for both paid and free audio tracks with appropriate licensing.  

    saibalg
    saibalgAuthor
    Participating Frequently
    February 2, 2018

    Hi Whsprague-  Many thanks for your quick response. Your reasoning seems most likely. Shall try other music sources as suggested. However, there is a related problem because of the absence of the audio presets.

    When I open some of my earlier project files (.Prel) which had incorporated music from the audio presets library. a message is displayed that the particular music track has not been downloaded. Guess I have to live with this?

    If I upgrade to latest version of PE, will I get back the earlier audio presets library or new presets  will appear ?