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saibalg
saibalg
Participating Frequently
February 1, 2018
Answered

Missing audio presets after reinstallation of Premiere Elements 12

  • February 1, 2018
  • 1 reply
  • 565 views

I downloaded & installed PE 12 on a new WIN 10 PC  as I had to upgrade from Win 7 PC. The program runs perfectly EXCEPT that the audio presets are not visible. When I click on the Audio tab at the bottom ( with music  note symbol) no audio files are to be seen in the pop up. I may add that other presets for Effect, Titles, etc are visible & working fine.I may also add that the Audio tab was working perfectly well in my earlier installation on the Win 7 PC.

Tried uninstalling & re-installing PE12 again. Same result. Any help in resolving this would be greatly appreciated. Thanks in advance.

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    Correct answer Bill Sprague

    I don't know how to confirm it, but I suspect that with version 12 being about 5 years old, the online audio files are no longer available.

    In all versions of Premiere Elements, the audio track files have a limited selection.  Any music (that does not have copy protection) can be used using the exact same "Add Media" sequence as used for video files.  There are plenty of online resources for both paid and free audio tracks with appropriate licensing.  

    1 reply

    B
    Community Expert
    Bill SpragueCommunity ExpertCorrect answer
    Community Expert
    February 1, 2018

    I don't know how to confirm it, but I suspect that with version 12 being about 5 years old, the online audio files are no longer available.

    In all versions of Premiere Elements, the audio track files have a limited selection.  Any music (that does not have copy protection) can be used using the exact same "Add Media" sequence as used for video files.  There are plenty of online resources for both paid and free audio tracks with appropriate licensing.  

    saibalg
    saibalgAuthor
    Participating Frequently
    February 2, 2018

    HI whsprague- I noticed another anomaly and any help would be greatly welcome.

    On my first  installation of PE 12 on new Win 10 PC when I tried to open a project, the pop up box showed me all the earlier .Prel files that had been created in the old PC. I had copied the folder containing the relevant project assets from old to new PC & obviously the links were established in the new PC under PE12. However, I uninstalled the PE 12 & installed it again to see if the audio presets would appear, as mentioned in my first post. After this second installation, I could no longer see the list of earlier .Prel files in the pop up box.

    Any suggestions about resolving this problem? Is there some way of manually pointing to the correct folder which contains the project assets?

    I guess I can archive each project in old PC & keep it separately. However, I am curious to know why the .Prel files are not being displayed second time around! Thanks in advance for any ideas.

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