New Premiere Elements 2021 not starting up

[Paul-in-CRESSY]

I downloaded Elements 2021 and Premiere Elements 2021. Elements start up great. Premiere went thru all the start up initaillizing actions but failed to open the program. No error codes. It just did not open. I even tried uninstall download and re=install. Same problem. Help please.

[Steve Grisetti]

It looks like the Elements Hub did install and open.

What operating system are you using?

[Paul-in-CRESSY]

I am using the latest (update) Windows 10.

[Steve Grisetti]

Have you manually ensured you have the latest drivers for your graphics card from the nVidia or AMD site?

Which graphics card do you have?

[Paul-in-CRESSY]

Yes nVidia says I have the latest driver.

As I said before I have Premiere Elements 14 which works fine. 

[Leo5FC6]

Same problem.

Yesterday it worked.  I created a video and saved it, but today nothing.  No matter what I do

Message says - "Loading Adobe Premier Elements Editor Workspace" ---  And then is just just not do it.  Photo editor works - but no video editor.  Nothing changed in computer since yesterday. 

[Leo5FC6]

I tried the 2020 version - no problem -- the 2021 version - NOT working.  I am certain this is an Adobe issue, not my computer.

[Paul-in-CRESSY]

My Premiere Elements 2021 still does not come up. It tries loading then
just disappears with no error notification. The Organizer and Photo editor
2021 work fine.

[YM2021]

I have the same problem.  Any resolution here?  I was able to work on a project immediately after installing Premiere Elements 2021 but I try to start the program now and nothing.  Adobe, HELP.

[Paul-in-CRESSY]

No fix found yet. I just tried starting up Premiere 2021 again. IT goes
through all the preload startup setup then just disappears with no error
warning.

[Steve Grisetti]

Assuming you're on Windows 10, right-click on the Task Bar and select Task Manager. Under the Processes tab, look through the Background Processes. for Adobe Premiere Elements. If it is running, end it. Then try to re-launch the program.

Also DO make sure your video card's latest driver is installed. That means going to the nVidia or AMD site, not trusting Windows to update it for you. nVidia and AMD release drivers every couple of weeks while your Windows driver could be more than a month old.

[defaultmjohxve8xr10]

I am having the exact same issue. Any resolutions?

[defaultmjohxve8xr10]

  

[defaults19ragktnunj]

Was there a fix? It seems like this is a recurring problem so why hasn't adobe addressed this obvious problem?

[Steve Grisetti]

As we often say, Windows does not necessarily provide the latest drivers.

For nVidia and GeForce GPUs I recommend downloading this software from their site.

https://www.nvidia.com/en-us/geforce/drivers/

[defaultmjohxve8xr10]

I ended up doing a live chat and having the Adobe two share my computer. In
the end we got it working again. Seemed like it was maybe tied to me having
my vpn on when i did the initial install.

Stephan Guénette
REMOVED

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