Not able to download and install Premiere Elements 2021 update (version 2021.4)

New Here ,
Dec 14, 2021 Dec 14, 2021

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When I open the Premiere Elements 2021, a window pops up with a suggestion to update. I can't go any further and choose anything. The window is constantly displayed on the screen and cannot be closed or skipped.

new update.png

The options below don't work for me.

 

Apply the update in one of the following ways:

  • Click Install Now or Install On Exit in the update message displayed in Premiere Elements.
  • Choose Help > Updates (when the update message is not displayed).
TOPICS
Crash , Error or problem , Feature request

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Adobe Community Professional ,
Dec 14, 2021 Dec 14, 2021

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What a few other people have had to do is...

1 - deactivate to release the serial number

2 - uninstall

3 - download v2021 which has the update

4 - reactivate with serial number

 

Do #3 beore 1 and 2

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Adobe Community Professional ,
Dec 14, 2021 Dec 14, 2021

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Download link... be sure to SAVE the download... copy to a USB flash drive or external hard drive

 

https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html?promoid=D4P81Y6G&mv=oth...

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Adobe Community Professional ,
Dec 14, 2021 Dec 14, 2021

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Added... what is on the download page is not very large, so I **think** it is only a downloader to actually install the program

 

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