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NVIDIA GeForce GTX 1650 SUPER

Community Beginner ,
Sep 03, 2022 Sep 03, 2022

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This graphic processor was added to the list of supported cards just under 2 years ago and everything was fine.  Then just under a year ago Prem Elements (2021) suddenly started saying it was detected but unsupported.  Community Professional Ann Bens solved the problem by telling me to add it to the list here:

 

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

 

Now nearly a year on it has become unsupported again!!  Any help greatly appreciated

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Community Expert ,
Sep 03, 2022 Sep 03, 2022

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Have you done a program update? (2021 is now at version 2021.4)

 

Have you checked the text file?

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Community Beginner ,
Sep 04, 2022 Sep 04, 2022

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Yes, it's all up to date

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Community Expert ,
Sep 04, 2022 Sep 04, 2022

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If you updated to 2021.4 you MAY have a different text file that you need to edit again

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Community Beginner ,
Sep 05, 2022 Sep 05, 2022

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It is still listed in the text file:

NVIDIA#Quadro P620#
Intel#Intel(R) Iris(R) Xe Graphics#
NVIDIA#GeForce RTX 2060 SUPER#
NVIDIA#GeForce GTX 1070 Ti#
NVIDIA#GeForce GTX 1650 SUPER#
NVIDIA#GeForce RTX 3070#
NVIDIA#NVIDIA GeForce RTX 3070#
NVIDIA#GeForce RTX 3080#

 

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