NVIDIA GeForce GTX 1650 SUPER

[Graham5ED5]

This graphic processor was added to the list of supported cards just under 2 years ago and everything was fine.  Then just under a year ago Prem Elements (2021) suddenly started saying it was detected but unsupported.  Community Professional Ann Bens solved the problem by telling me to add it to the list here:

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

Now nearly a year on it has become unsupported again!!  Any help greatly appreciated

[John T Smith]

Have you done a program update? (2021 is now at version 2021.4)

Have you checked the text file?

[Graham5ED5]

Yes, it's all up to date

[John T Smith]

If you updated to 2021.4 you MAY have a different text file that you need to edit again

[Graham5ED5]

It is still listed in the text file:

NVIDIA#Quadro P620#
Intel#Intel(R) Iris(R) Xe Graphics#
NVIDIA#GeForce RTX 2060 SUPER#
NVIDIA#GeForce GTX 1070 Ti#
NVIDIA#GeForce GTX 1650 SUPER#
NVIDIA#GeForce RTX 3070#
NVIDIA#NVIDIA GeForce RTX 3070#
NVIDIA#GeForce RTX 3080#