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stephaniep66931666
stephaniep66931666
Participant
July 19, 2018
Question

OSX update and Premiere Elements 12

  • July 19, 2018
  • 2 replies
  • 350 views

I just updated my Mac with the latest High Sierra version (10.13.6). I was near completion of a 15 minute video and now my .prel file will not open. I have 5  autosaved files that give me the same error messages as well. I can create new video projects just not open this one I've spent so much time on. Is there anything that can be done ?

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    2 replies

    williebegoode
    williebegoode
    Participating Frequently
    July 20, 2018

    Stephanie,

    I run PRE on High Sierra 10.13.6 with no problems. What I found with videos around the same length (that I develop for my YouTube channel http://bit.ly/2iHwtwF) is that if I turn off every other program on my Mac, everything works ok. What might work is the following:

    1. Close all your programs and launch PRE

    2. Create a small project of about a minute or so.

    3. Save the project and close PRE

    4. Turn off your computer; start up your Mac again and start up PRE (Do not open any other programs)

    If you still have the same problem; then it's something between your version of PRE and your computer and/or OSX. If it works, keep increasing the size of the project until you get the error again and see the last element you added to your project to find the culprit.

    stephaniep66931666
    stephaniep66931666Author
    Participant
    July 20, 2018

    Thanks Williebegoode! I'll certainly give it a try and let you know how it goes.....

    stephaniep66931666
    stephaniep66931666Author
    Participant
    July 20, 2018

    I can create a new video in Premiere and it opens again when I reboot but, sadly, it will not open my old one video .prel (by old I mean as of 2 days ago). Trying not to loose 20 hours of work here......but doesn't look good. Thanks

    S
    Steve Grisetti
    Legend
    July 19, 2018

    Ever since Sierra, Mac systems have been having problems with these programs. (I run them on El Capitan with no problems at all.) I'm just not sure what to recommend.

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