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HOTELECHOMIKE
HOTELECHOMIKE
Inspiring
July 19, 2019
Question

PE 14.1 Project: Any Change in Audio Track Causes Playback to Crash

  • July 19, 2019
  • 1 reply
  • 1218 views

PE 14.1 on a WIN7 desktop PC with SSDs both for the C: & 😧 drives.

A few days ago I started a new project using video footage from my Panasonic V727 Camcorder (as I have done for many years).

Advanced Video Codec AVC, supported by PE 10 - 15 incl.

(AVCHD (.m2ts))

Video Stream: 23.7 Mb/s, 1920*1080 (16:9), at 50.000 FPS, AVC (High@L4.2)

I have included a small number of digital photos into the timeline with "Pan & Zoom" effect.

I use transitions between some of the clips.

Video#2 track has a number of "Default Texts" & for the credits at the end there is "Default Roll".

The entire video is less than 9 minutes long.


All is well & good & not really of any difference to numerous projects I have done in the past.

BUT when I try ANY modification to the audio (Audio 1) such as Fade in or out or just lowering the

level, when I try playback as soon as the TLI enters a clip with modified audio the program crashes.

I've not seen this before.  My audio system is nothing complicated - just two speakers plugged

into the back of the PC motherboard!

This topic has been closed for replies.

1 reply

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
July 19, 2019

Under Preferences in the menu is an Audio Hardware choice.  Would you look, see what the choices are and pick something different? 

HOTELECHOMIKE
HOTELECHOMIKEAuthor
Inspiring
July 19, 2019

First off I tried removing all the preview files (by deleting the appropriate directories), reloaded

the project & rendered the whole thing.  After that I modified one audio & PE crashed on

reaching that clip - or rather was a few seconds into the clip.

There is only one option for Audio Hardware choice:

HOTELECHOMIKE
HOTELECHOMIKEAuthor
Inspiring
July 23, 2019

The WIN7 installation on my PC is in German; my PE14 installation is in English.

When PR14 fails in the way described above a popup appears:

If I open the details button at the bottom I see:

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    Adobe Premiere Elements.exe

  Anwendungsversion:    14.0.0.0

  Anwendungszeitstempel:    5666c358

  Fehlermodulname:    AudioFilters.dll

  Fehlermodulversion:    8.0.0.0

  Fehlermodulzeitstempel:    5666beeb

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    000000000000709a

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    b8bc

  Zusatzinformation 2:    b8bcb165f90b399868a1391583d5e3f5

  Zusatzinformation 3:    bd50

  Zusatzinformation 4:    bd50833da75d876d01983652d0e84465

Followed by a couple of links to data privicy stuff.


First of all I examined the whole project with the timeline magnification turned up & could see no stray clip between real clips nor anything outside video/audio tracks 1 & 2.

Today I made a copy of the project, deleted all the preview files and first removed all clips from Video/Audio track 2 and then started to remove clips from track 1.  To test I selected "Audio Fade in" on the first video clip.

PE 14 always chrashed on reaching the fade in part (did same at end of clip if I used fade out).

I was down to just the one opening clip & the crashes still happen.  I'm certain that its not due to that first clip per se as I first came across the issue when applying fade out to the final video clip before the credits.

If I create a new project with that first clip it all works fine.  Its going to be a lot of work starting the project alsmost from scratch again!

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