Pink stripes / pink green video in Elements

[Jörgen0D44]

Just bought Adobe Elements 2020. Started a new project with two film clips from two different Canon Legria cameras. They look perfect when I preview in VLC, but in Elements one video appears with pink stripes, the other one is all pink, with a green reflection in the right corner. 

Happy to receive any helpful tips on this!

[Steve Grisetti]

You don't say what operating system you're using, but Windows does not often install the newest drivers for your graphics card.

Go to the nVidia, AMD and/or Intel sites and install from that site the latest GPU driver. (nVidia's latest is only a few days old.) Restart your computer after. This usually resolves this issue.

[Jörgen0D44]

Thanks! I'll try this tomorrow. I'm using Windows 10 Enterprise.