• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Playback on Premiere Elements is Awful

New Here ,
Jan 28, 2021 Jan 28, 2021

Copy link to clipboard

Copied

The playback on my premiere elements is extremely bad to the point where the video is super choppy and it even freezes my laptop occasionally. I've already tried many of the solutions here from changing the audio to "no input" to putting playback quality on low. I need some help fixing this problem or premiere elements is unusable for me. 

TOPICS
Freeze or hang , Performance

Views

249

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 28, 2021 Jan 28, 2021

Copy link to clipboard

Copied

what are your pc specs?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2021 Jan 28, 2021

Copy link to clipboard

Copied

Also what are the complete specs of your video and what are your project settings? If they aren't properly matched, you will get awful performance.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2021 Jan 28, 2021

Copy link to clipboard

Copied

You need to provide details for anyone to help
Mac or Windows and exact version of the operating system
Premiere Elements version
CPU brand and model and clock speed
Video adapter brand and model and driver version and amount of video ram
Number and size and type of hard drives
What kind of video are you editing?
-hint 4k video on an underpowered computer will not play well

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 29, 2021 Jan 29, 2021

Copy link to clipboard

Copied

Are you rendering your videos before editing them?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 30, 2021 Jan 30, 2021

Copy link to clipboard

Copied

Well, folks, this is what we get for rushing in to help when an original poster didn't even have a question.

Though it's nice to know that, should the original poster return, he or she will find lots of people eager to help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

Just to provide an update, I did actually have a question, but I ended up going through Adobe support to figure it out since I was abandoned on another post I had made on this forum. I was told that my computer didn't meet certain specifications listed in the "additionally recommended" requirements to use Premiere elements 2021, one of which was 4 GB in VRAM. To provide some more detail, I have a lenovo yoga 720 with 8 GB of RAM, 128 MB of VRAM, and plenty of memory. I was wondering if anyone had suggestions on other video editing software I could use or even if older versions of premiere elements would work on my laptop? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

Not enough for us to help you need to provide detailed exact specs of you pc not a model number that has a wide range of specs.

Cpu

Gpu

The Adobe rep is probably wrong any modern Intel cpu should support the hardware decoding.

You should also be able to increase the vram of your igpu in the bios if your oem is not a complete trash meme and locked down the bios.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

Okay, let me know if this is the information that could help. I see that I have an Intel(R) Core (TM) i5-7200U CPU with a 2.50 GHz to 2.70 GHz. I have 8 GB ram as mentioned above with a 64-bit operating system. As for a GPU, when i contacted adobe support, the guy made me look some stuff up and said I don't have an additional GPU on my laptop. Not sure if that's common, but I bought this laptop about 3-4 years ago. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

Your gpu is the UHD 620 and as I said Adobe is wrong that gpu supports hardware decoding in elements 2021 it's on the official list

Make sure it's enabled in the Adobe options and go to your bios and increase the shared ram for the igpu it might help but probably not.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

The guy from adobe support told me to return premiere elements 2021 and that he could possibly get me a free trial of premiere elements 2020 because that would work better with my system. Do you happen to have a link on how to go to bios and increase the shared ram for the igpu? I might do a free trial of premiere elements 2020 and that could possibly help then. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

LATEST

dont waste your time 2021 has harware accelration 2020 does not support literly knows nothing they need to stop 2020 will work wose becasue it cant use the gpu to decode.

 

as for a link no every bios is differn but look for somthing called or simmilar to dvmt pre allocated

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 30, 2021 Jan 30, 2021

Copy link to clipboard

Copied

This MAY be related to the OP's other message about playback problems

https://community.adobe.com/t5/premiere-elements/video-during-playback-goes-black-and-becomes-a-mont...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

"I was wondering if anyone had suggestions on other video editing software I could use or even if older versions of premiere elements would work on my laptop? "

 

You did not give any information of the source of your video clips.  I will guess that they have a higher resolution making computer requirments higher. 

 

I would not expect older versions of Premiere Elements to work.  And, it will probably be impossible to find or buy them.  

 

Within the limits of your computer, I would suggest you use google or a retailer to search for "best selling" video editors and take advantage of free trials.  The only other alternative is to try online editors.  Even YouTube has recently added online editing.   Watching a review yesterday, it seemed a little "clunky", but it worked.   

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

>8 GB ram

 

When I was reading about GPU support in the latest Intel CPUs it said that the operating system will limit the amount of ram that will be allocated to the CPU for GPU functions

 

I don't think you have enough ram for really good operation

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

>have a link on how to go to bios

 

I think you need to go to the company that makes your motherboard (or a discussion forum for that brand) to find out how to edit the bios

 

Advice for another brand (or even a different model of the same brand) could turn you computer into a 'dead brick'

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines