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P1965
P1965
Inspiring
February 4, 2018
Question

Pre 11 no longer starts

  • February 4, 2018
  • 1 reply
  • 513 views

Been running Pre 11 for several years, mostly uneventful until lately. Was on Win7, then to Win10, then upgraded computer internals, but with same drives etc, main is 250G SSD, scratch is 512G SSD, 8 core 4G proc. 32G RAM, Radeon 7950.

It was working fine, then began stopping, now program won't start at all.  Updated drivers, and quicktime, even uninstalled Pre11 and re-installed - still won't even start!  Any ideas?

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    1 reply

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    February 4, 2018

    Version 11 was released in September of 2012.  As you say, it ran well on Windows 7.  We've been through Windows 8 and now Microsoft has on Windows 10.  Too many internal software parts have changed to expect 6 year old software to work flawlessly. 

    That said, have you tried "Run as Administrator"?  For some that have posted here they have had success with that.  Others have found success with creating a new user within Windows.

    Good luck!  I hope you can get it to work.  If not, Premiere Elements 2018 works well on Windows 10 machines, including mine.

    P1965
    P1965Author
    Inspiring
    February 4, 2018

    Thank you for the info, I will try the suggestions but it was working fine on Win10 as well.

    I was pondering the upgrade to Pre 18, but my concern is, Will the older projects work in the new version?

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    February 4, 2018

    Older projects will not reliably load in the newer software.  If I understand it right, the use of some "old" features might not be supported in newer versions.  For example, the background music system has changed a lot. 

    If you have an ongoing "never finished" project, you can try to open a COPY of it in a newer version.  It may work or it may ruin the project file.  Note that I've not done this. 

    A more reliable way would be to use an output file from the old version as new media for the new version in a new project.  It can them be cut, trimmed, split, etc as necessary to accommodate any additions.  

    The various versions of Premiere Elements run independently.  You can keep the old (if you can get it running) a long with the new.  Installing the new version does not impact the old version.

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