PREL 2018 not compatoble audio A52 AC3 (Sony video)

[fredr59462455]

When i import videos from files that came from my Sony camera i can't have soundtrack

the properties seen with VLC tell me that the sound is Aka AC3 A52 (it seems to be a specific Sony format)

with PREL 2014 it's ok, no problem, i have the audio track, but not with PREL 2018 only video track ?

What can i do (stay with the older version !)

Thanks for your any answer.

Frédéric

[Steve Grisetti]

The end of this thread explains and offers solutions.

No audio in my MTS video files

[fredr59462455]

Thanks a lot Steve, i searched on the forum before to write my question but MTS was not my file format.

So you recommand to stay with an old version. Ok.

Why PREL 2018 is not compatible ? Why Adobe encourages us to buy the lastest version ? Good job !

I've already purchased the new version... for nothing

[Ann Bens]

The issue has nothing to do with mts files but rather with the audio being dolby which is ac3.

Adobe Creative Cloud apps use native OS support for Dolby

Only way to solve this is to upgrade your OS.

[fredr59462455]

Thanks for your answers. I'll try to update OS (i'm not sure that i want to install W10...).

[Bill Sprague]

(i'm not sure that i want to install W10...).

I upgraded two laptops and it was painless.  Millions have done it.  The few nightmares do surface on the internet, but the vast majority have no trouble.

[Steve Grisetti]

Adobe has removed some features from the program in its latest version, Fred. If you're unhappy about this, I encourage you to make Adobe aware.

What's new in Premiere Elements 2018?