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Premier Element 14 invalid serial number

New Here ,
Dec 10, 2022 Dec 10, 2022

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I've been using Premier Elents 14 on my new computer for over a month but today when i opend it says that my serial number is invalid and that I should contact support. I did contact them but they coulden't help me 

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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Do you have your serial number?  Did you try a basic reboot?  Can you log out and back in to your Adobe account?

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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Adobe support will not help with such an old program

 

Did you buy from Adobe or a different vendor?

 

Did you buy the disc or via download?

 

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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