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Premier Elements 22 freezes when I rotate video file

New Here ,
Oct 10, 2021 Oct 10, 2021

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My editting freezes after I rotate the video file by 90 degrees.  I am using a new Dell Laptop with an i7 processor 16GB RAM and a 1 TB SSD drive.The laptop is only 2 weeks old and has a miniumum of software installed on it.  This is depressing and makes the software unusable.

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Freeze or hang

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Community Expert ,
Oct 10, 2021 Oct 10, 2021

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Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
-for Premiere Pro (and MAYBE Premiere Elements) use the STUDIO driver, not the GAMING driver
-such as (this MAY not be the latest) https://www.nvidia.in/Download/driverResults.aspx/177929/en-in
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
ATI Driver https://www.amd.com/en/support
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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LEGEND ,
Oct 10, 2021 Oct 10, 2021

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What format and resolution is the video file? And how long is it?

 

It sounds like you're over-taxing your system. It's certainly not a limitation of the software. It can definitely rotate video any which way you want -- although certain resolutions, formats and durations of video are going to prove more a resource challenge than others.

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