• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere 2018 Won't Open

New Here ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Hello.  I have Premiere Elements 2018 and Photoshop Elements 2018.  Photoshop will open, but Premiere won't.  It's not even opening enough to crash, but I can open and use Photoshop with no problem.  I have tried deleting and redownloading Premiere, but that didn't work.  Does anyone know what's going on?

Views

188

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Moved to the Premiere Elements forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2020 Dec 12, 2020

Copy link to clipboard

Copied

How do I do this?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Does it open if you go directly to the .exe file in Program Files?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2020 Dec 12, 2020

Copy link to clipboard

Copied

Just tried this.  Didn't work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Mac or Windows and exactly which version of the operating system?

Did the program 'used to work' and stopped?

If used to work and stopped, what about your computer has changed?

-have you allowed an operating system update?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2020 Dec 12, 2020

Copy link to clipboard

Copied

LATEST

I believe it's Windows 10.

The program used to work and now loads like it's about to open, but doesn't open.

All that's changed as far as I know is what has been updated through the laptop for Windows.  I'm not even sure what that is at this point.

I have everything updated to the most recent version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines