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Premiere 2018 Won't Open

New Here ,
Dec 11, 2020 Dec 11, 2020

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Hello.  I have Premiere Elements 2018 and Photoshop Elements 2018.  Photoshop will open, but Premiere won't.  It's not even opening enough to crash, but I can open and use Photoshop with no problem.  I have tried deleting and redownloading Premiere, but that didn't work.  Does anyone know what's going on?

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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Moved to the Premiere Elements forum.

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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New Here ,
Dec 12, 2020 Dec 12, 2020

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How do I do this?

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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Does it open if you go directly to the .exe file in Program Files?

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New Here ,
Dec 12, 2020 Dec 12, 2020

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Just tried this.  Didn't work.

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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Mac or Windows and exactly which version of the operating system?

Did the program 'used to work' and stopped?

If used to work and stopped, what about your computer has changed?

-have you allowed an operating system update?

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New Here ,
Dec 12, 2020 Dec 12, 2020

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I believe it's Windows 10.

The program used to work and now loads like it's about to open, but doesn't open.

All that's changed as far as I know is what has been updated through the laptop for Windows.  I'm not even sure what that is at this point.

I have everything updated to the most recent version.

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