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premiere crashes on load due to graphics driver?

New Here ,
Apr 13, 2021 Apr 13, 2021

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I have new HP laptop (only a few months old) but an older copy of Premiere Elements 13. I was going to install and edit a video real quick but when I launch PE 13 it shows the splash screen and I choose Expert mode and the whole program crashes. The event log shows something about UIFramework13.dll erroring out. I have an nVidia GeForce MX250 with the latest drivers (first thing I did was update the drivers). 
Are there any fixes for this that don't include me purchasing a new copy of Premiere Elements? 

I use it for personal use, I'd rather hold off on buying a brand new copy when this worked on my older computer if I could. 

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Community Expert ,
Apr 13, 2021 Apr 13, 2021

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Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

OR

That MAY be a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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New Here ,
Apr 13, 2021 Apr 13, 2021

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I tried the compatibility mode last night (as windows 7 and Admin), but I did not try the C runtime. That's an excellent idea. Thanks!

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New Here ,
Apr 13, 2021 Apr 13, 2021

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Here's the actual error from the Event Viewer:

Faulting application name: Adobe Premiere Elements.exe, version: 13.0.0.0, time stamp: 0x54cc0cc5
Faulting module name: UIFramework.dll, version: 13.0.0.0, time stamp: 0x54cbfbb6
Exception code: 0xc00000fd
Fault offset: 0x0000000000131587
Faulting process id: 0x5c4
Faulting application start time: 0x01d73097f6046e46
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 13\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 13\UIFramework.dll
Report Id: 57a256b1-120a-4831-bdf3-1f00d2609844
Faulting package full name:
Faulting package-relative application ID: 

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New Here ,
Apr 13, 2021 Apr 13, 2021

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still not working, I've tried about everything I can think of and find by googling and searching for UIFramework.dll and Premiere crash here. 
https://community.adobe.com/t5/premiere-pro/premiere-crashes-after-about-1-minute-windows-10/td-p/10...
tried nope, still crashes the moment I choose a Media option or "Expert" mode.
https://community.adobe.com/t5/premiere-elements/premiere-elements-14-does-not-start/m-p/9489262
I'm not sure where this goes, so I can't try it. 
https://community.adobe.com/t5/premiere-elements/premiere-elements-will-not-launch/m-p/8879043
verified my location is C:\Users\[me]\Documents\  - Windows 10

but I do feel it's something to do with either access or files or something because it loads just fine and I can stare at the main screen, I can select the drop downs but the moment I choose anything to start a project and select media from my hard drive, it just crashes. 

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