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Sealion65
Participant
April 5, 2017
Question

Premiere Elements 11 not working

  • April 5, 2017
  • 1 reply
  • 270 views

Hi - my Adobe Premier 11 Video editor is not working

I have installed it successfully in the past

I have used it for two years without a problem

I did notice it kept stopping during my editing clean up

I have freed up around 25 gig on my C: where the programs runs

I have noticed that the Photo Editor opens perfectly,  only the video editor wont start

Please send help!

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    1 reply

    Sealion65
    Sealion65Author
    Participant
    April 6, 2017

    The below code comes up when I inquire about the technical issue

    Problem Event Name:APPCRASH
      Application Name:Adobe Premiere Elements.exe
      Application Version:11.0.0.0
      Application Timestamp:5041d43d
      Fault Module Name:WorkspaceManager.dll
      Fault Module Version:0.0.0.0
      Fault Module Timestamp:5041d2a6
      Exception Code:c0000005
      Exception Offset:000000000000bb86
      OS Version:6.1.7601.2.1.0.768.3
      Locale ID:3081
      Additional Information 1:548c
      Additional Information 2:548cd48eca8b94a71c47df1fc7a5ed12
      Additional Information 3:d8d7
      Additional Information 4:d8d7bc5cdfc4e5616f4a587cf8856a00

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