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Premiere Elements 12 will not open - registration problem

New Here ,
Jan 25, 2022 Jan 25, 2022

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I am caught in an endless loop with the program asking me to register.  I enter my Adobe ID and nothing happens.  Photoshop Elements 12 opens just fine.

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Community Expert ,
Jan 25, 2022 Jan 25, 2022

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Is this a newly installed program  or one you installed 8 years ago that suddenly started acting up?

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New Here ,
Jan 25, 2022 Jan 25, 2022

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It was installed many years ago.  I most frequently you the Photoshop, I rarely use the Premiere.  

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