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Premiere elements 13

New Here ,
Jan 17, 2023 Jan 17, 2023

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Mon Premiere elements 13 plante au lancement à "Chargement Importer QuickTime.pm", même après réinstallation...

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Freeze or hang

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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MIght need to install Quicktime codec.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Ann is certainly right. Version 13 required Quicktime for support. Unfortunately, it is hard to find Quicktime since it is no longer made for Windows. Here is an old download site.

https://support.apple.com/kb/DL837?viewlocale=en_US&locale=en_US

 

But if that doesn't work, you can install this alternative.

https://www.free-codecs.com/qt_lite_download.htm

 

 

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New Here ,
Jan 18, 2023 Jan 18, 2023

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Thanks, Ann but it doesn't work... I tried the 2 links of Steve, without success !

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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Where is your video from? If it is from a newer iPhone or iPad, it could be an HEVC video, which version 13 can not edit.

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Hi Steve ! I've not iphone or iPad and i wanted just launch Premiere Elements 13...

Even with Q-Lite it doesn't work !

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Community Expert ,
Jan 24, 2023 Jan 24, 2023

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Are you saying that the program won't even start up? 

If so, try downloading the free trial of the latest version of the software. This may install some necessary components. Then install version 13 and see if that fixes it.

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