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ridgback
Participant
January 28, 2018
Question

Premiere Elements 15 cannot find my Canon EOS 700D

  • January 28, 2018
  • 1 reply
  • 527 views

Hi everyone

Recently purchased premiere elements 15 and when I attach my canon Eos 700d it cannot find it, I've done a bit of googling and it appears that this camera isn't supported, is there any way I can use it?

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    1 reply

    Ann Bens
    Community Expert
    Community Expert
    January 28, 2018

    Are you trying to import stills or video.

    Camera raw needs to be at least version 7.4

    Imo it is better to get a card reader, copy everything over to the hdd, then import from hdd.

    ridgback
    ridgbackAuthor
    Participant
    January 28, 2018

    Hi, either, camera is attached via USB and it doesn't pick it up.

    'Camera raw needs to be at least version 7.4' - what does this mean? sorry but I have no idea what camera raw is

    Ann Bens
    Community Expert
    Community Expert
    January 28, 2018

    Does windows see the camera?