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S
S.Nadeau
Known Participant
December 20, 2018
Question

Premiere Elements 2019 most audio clips not working after rendering

  • December 20, 2018
  • 1 reply
  • 560 views

I just upgraded to Premiere Elements 2019. I'm working on a project, merging mp4 videos that are home movies and mp4 video clips downloaded from youtube using an app. I started on a trial with premiere rush and had no problem with the audio. I noticed that the audio works prior to rendering. Now, only one of 10 clips is working for audio. The mute is not on on the timeline. Suggestions? Thank you! Suzanne

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1 reply

S
S.NadeauAuthor
Known Participant
December 20, 2018

Rush was a trial, so I actually did not render it or export it.  I started this project on Elements 13, I am going to try to render some of the same clips now on Elements 13 and see if the download is the problem.

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[Moved... Premiere Elements is not part of Creative Cloud... Mod]

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
December 20, 2018

Premier Rush and Premier Elements are not related.  They are different programs for different purposes.

"and mp4 video clips downloaded from youtube using an app. "....That can be a can of worms. 

You wrote that you are using Rush, Pre 13 and PrE 2019.  What exactly, is the question?

S
S.NadeauAuthor
Known Participant
December 20, 2018

I started a project using Elements 13 but I have updated my Mac to Mojave 10.14.1 and was getting messages that my LR5 was not optimized with the new Mac updates. I upgraded to the CC photography package. With the photography package they gave me a free trial of Premiere Rush, it allows for 3 exports before having to pay. I decided to try my project on Rush but it was just frustrating because it didn’t suit the editing I wanted to do. My mp4 videos did have audio though, although I don’t know what would have happened to them with rendering in Rush.

Next step, my Elements 13 was glitching so I decided to upgrade to Elements 2019. I think the download app for the video clips I collected from the internet may be the culprit, several of them weren’t able to render properly.

I am losing my audio after rendering, it appears on my timeline but I can’t hear it.

For some strange reason this is concurrently happening with the home video clips though, and I don’t see how that can link with the downloaded clips causing the issue.

I think I may have been still able to hear all of them when I first rendered, is there anything I can check in my settings? The audio is not muted.

Thank you, Suzanne

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