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Premiere elements 2020, windows 11, hevc - heif

New Here ,
Dec 18, 2022 Dec 18, 2022

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Somehow I have trouble importing some videos. Videos from the day before with the same settings I can import, but for some other I get the message that I have to configure my system for HEVC or HEIF videos. I have already installed the HEVC codec (for a long time). 

 

The videos are shot in 5.3K, 60 fps, with a Gopro 10. 

 

Does someone know how to solve this?

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Error or problem , Import

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Community Expert ,
Dec 18, 2022 Dec 18, 2022

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I don't have that camera, but I (think) have read that only 30fps works

 

But, as I said, I don't have that camera so my memory could be wrong

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New Here ,
Dec 18, 2022 Dec 18, 2022

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I have, succesfully, imported other 60fps video's so I don't think thats
the cause

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LEGEND ,
Dec 18, 2022 Dec 18, 2022

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I don't know that Premiere Elements is capable of editing 5.3 K video. The largest video it can edit is 4K 3840x2160 at 30 fps.

 

5.3K is 5312x2988 pixels resolution.

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