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Premiere Elements 2021 GPU Support for NVIDIA GeForce RTX 2080 with Max-Q Design

New Here ,
Nov 06, 2020 Nov 06, 2020

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Dear Adobe Team,

I see that you have now GPU Support for Premiere Elements.

I tested Premiere Elements 2021 but my NVIDIA GeForce RTX 2080 with Max-Q Design shows that this GPU is not supported.

 

I see that you support NVIDIA GeForce RTX 2060 so why not the RTX 2080?

Please can you add RTX 2080. 

 

If this is working i will upgrade immediately from 2020.

 

Thanks in advance

StefanScreenshot 2020-11-06 201358.png

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correct answers 2 Correct answers

Community Expert , Nov 06, 2020 Nov 06, 2020

You can go here and sign up for a beta program.  I have and have not heard back but, it is a chance!  (Scroll down to near the bottom.)

 

https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html#unsupported_cards

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Engaged , Nov 09, 2020 Nov 09, 2020

It is disabled with the trial.

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Community Expert ,
Nov 06, 2020 Nov 06, 2020

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Thanks for the information. However, this is a user to user help forum. It's not the best way to reach Adobe.

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Community Expert ,
Nov 06, 2020 Nov 06, 2020

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You can go here and sign up for a beta program.  I have and have not heard back but, it is a chance!  (Scroll down to near the bottom.)

 

https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html#unsupported_cards

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New Here ,
Nov 06, 2020 Nov 06, 2020

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Thanks perfect!!!

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New Here ,
Nov 09, 2020 Nov 09, 2020

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Hi, i have also a desktop PC with a GTX 960

Screenshot 2020-11-09 102026.png

It says the Card is Supported but i cannot activate it?!?

I try to export a video and the GPU is at 0%

To you have an idea?

Thanks

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Community Expert ,
Nov 09, 2020 Nov 09, 2020

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@stefanw41524332 said:

Hi, i have also a desktop PC with a GTX 960.  It says the Card is Supported but i cannot activate it?!?

 

Does your desktop meet ALL of the system requirements including CPU and Windows build?

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New Here ,
Nov 09, 2020 Nov 09, 2020

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Hi yes looks good.

 

CPU - Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz

System - Windows 10 Pro V 10.0.18362

RAM - 32GB

Free Space - OK

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New Here ,
Nov 09, 2020 Nov 09, 2020

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ok i see i have Build 1903 will upgrade to the newes!

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New Here ,
Nov 09, 2020 Nov 09, 2020

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Hi my System Build is now 2004 but i have the same problem!

The GPU use is greyed out.

 

I need to say i have Elements 2021 Test Version, i will upgrade from 2020 if GPU is working for me.

I hope GPU will work in the Test Version to have a look how it woks.

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Engaged ,
Nov 09, 2020 Nov 09, 2020

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It is disabled with the trial.

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New Here ,
Nov 09, 2020 Nov 09, 2020

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Cool Thanks i bought it now and i have a checked GPU

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