Premiere Elements 2023 installation on Windows 11 not working?

Forum|Forum|2 years ago
August 11, 2023
2 replies
892 views

Hi,

Has anyone managed to install Adobe Premiere Elements 2023 on Windows 11?

After I start the installation I log in to authenticate but after that nothing happens.

[text edited by mod]

Freeze or hang

This topic has been closed for replies.

C

Carmickj

Participant

There seems to be many problems with using Windows 11. It wants to use a different extension and the VCL..

When the exported video is put in Power Point Windows 11, it turns the video yellow and is barely seen. Or it may turn it black. I have not been able to get an Adobe agent to understand this.

S

Steve Grisetti

Legend

Close the program, then right-click on it and select Run as Administrator.

E

Erik31614961ptwxAuthor

Participating Frequently

Hi, I have already tried that but with no success.

B

Bill Sprague

Community Expert

Yes, the left windows says:

"You are now logged in. You can close this windows and return."

The right windows says:

"Check your browser. We have opened a new tab where you can log in. (When you are authenticated this will automatically continue".

The problem is, after I have logged in, the installation does not continue.

I was hoping I would recognize the errors and I don't. If it were me, I would start a session with Adobe support techs. They can remotely log in to your computer and figure it out. In the USA the link is: https://helpx.adobe.com/contact.html?rghtup=autoOpen In your country it may be different. Google search for "Adobe Customer Care"

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded