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Premiere Elements 4

New Here ,
Dec 10, 2019 Dec 10, 2019

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I can load pictures but I cant load video.  I get and error that reads...

File not supported / One of the necessary componets may not have been installed 

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correct answers 1 Correct answer

Community Expert , Dec 10, 2019 Dec 10, 2019

Version 4 is so old it is not usable any more.  There have been 14 annual updates since it was current.  It is not supporting files because the formats now in use weren't invented then!  Underlying operating systems have changed significantly.   You need a new video editing program!

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Community Expert ,
Dec 10, 2019 Dec 10, 2019

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Version 4 is so old it is not usable any more.  There have been 14 annual updates since it was current.  It is not supporting files because the formats now in use weren't invented then!  Underlying operating systems have changed significantly.   You need a new video editing program!

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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