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I've been using Premiere Elements 2018 for the past two years and yesterday after I clicked on the program a box requiring me to sign in is in the way of me using the software. Why? I can't use the product I paid for because of what? I reluctantly sign in and agree to some "new terms and conditions" and then still can't use my program. Next, I'm asked if I want to start a free 30 day trial? If anyone knows what the deal is I'd really appreciate it. Thanks
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You don't say what operating system you're using.
If it's Windows, try this. Set your File Explorer to Show All Files and go to Users/[yourname]/AppData/Local/Adobe and change the folder named OOBE to OOBE-old, then try starting your program as an Administrator.
If that doesn't work, change the file's name back.
Or try changing these folder names.
https://community.adobe.com/t5/download-install/adobe-keeps-asking-me-to-sign-in/td-p/9944201?page=1
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Hey Steve,
I am using windows 10.