Premiere Elements freezes after activation

[Lively_Bee0D4D]

I recently purchased Premiere Elements 2022 and installed it on a new Dell Inspiron 16. It works perfectly when I install it and use it in trial mode, but once I enter the serial number and activate the software, it freezes constantly and I am unable to render or export the timelines I created in the trial mode. I have uninstalled and reinstalled, but have the same issue - works fine in trial mode but not once I activate it. It doesn't seem like it is related to computer settings since it works fine in trial mode. What am I missing?

[Bill Sprague]

That is very strange!  If it were me, I would open a chat support session here:  https://helpx.adobe.com/contact.html?rghtup=autoOpen

[David2266625573t0]

I am currebntly having the exact same issue running a brand new ASUS ZenBook.

Was your issue resoilved?

[David2266625573t0]

After updating my graphics drivers to the latest versions, I was able to use Premiere Elements 2022 when activated.