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Premiere Elements won't save and keeps shutting down 14912

New Here ,
Dec 21, 2020 Dec 21, 2020

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This is the last log I get :

<14912> <dvacore.StructuredLogging> <4> We have timed out on an async source. This probably shouldn't happen and will result in performance problems, media

 

Can anyone help me with this problem?

 

Thanks

TOPICS
Crash , Freeze or hang

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LEGEND ,
Dec 21, 2020 Dec 21, 2020

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Which version of the software are you using on what operating system?

What model CPU do you have with how much RAM and how much free space on your hard drive?

Does the program crash when you're working on a new projectr made up of only a few photos or does it only crash when you're editing the video that you're now editing?

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Community Expert ,
Dec 21, 2020 Dec 21, 2020

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Are you using phone footage or screenrecording that has variable framerate?

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