Premiere Elements won't save and keeps shutting down 14912

[zar0D4D]

This is the last log I get :

<14912> <dvacore.StructuredLogging> <4> We have timed out on an async source. This probably shouldn't happen and will result in performance problems, media

Can anyone help me with this problem?

Thanks

[Steve Grisetti]

Which version of the software are you using on what operating system?

What model CPU do you have with how much RAM and how much free space on your hard drive?

Does the program crash when you're working on a new projectr made up of only a few photos or does it only crash when you're editing the video that you're now editing?

[Ann Bens]

Are you using phone footage or screenrecording that has variable framerate?