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problems with export in Premiere elements 2021

New Here ,
Sep 09, 2022 Sep 09, 2022

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what does this message mean? what can I do? comes up when export should be completed. tried different export qualities.

Best regards, Mr T from Sweden

Here is the message:

the file importer detected an inconsistency in the file signature

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LEGEND ,
Sep 09, 2022 Sep 09, 2022

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How much free space is on your C drive? How long is your movie?

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New Here ,
Sep 09, 2022 Sep 09, 2022

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Hi Steve, thanks for you great book by the way
my c disc has 58 GB space, the film is 4 minutes long. I tried to cut the
film into smaller pieces,
but the same reslut.
I can not tick the box for the use of GPU even though I have the right
graphics card...


Torbjörn Tuvom

[Personal information removed by moderator.]

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LEGEND ,
Sep 09, 2022 Sep 09, 2022

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I am glad you found my book helpful, Torbjorn!

 

The problem you describe is usually caused by a lack of free space on your C drive. 58 Gigabytes is not very much space, but I'm surprised you can not even output such a short movie. If it is possible to clear more space from that C drive, that may solve your problem. (I try to keep 100 gb free, and it may also help to defragment the drive to give you a larger block of free space.) If not, maybe someone else has a solution.

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New Here ,
Sep 11, 2022 Sep 11, 2022

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Hi again. thanks for the trick.

I managed to get another 20Gb free, and then both rendering and export seemed to work...BUT I am still not able to check for the choice of using my GeForce graphics card, which seems to be the right one? sorry it is in swedish, but I am sure you can figure it out? The box is not able to tickSkärmklipp.JPG

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New Here ,
Sep 15, 2022 Sep 15, 2022

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Hi again, Steve,

Thamks for you answer erlier. Now i have made my C drive to one Tb and updated my graphicscard...so all problems seem to be solved..

Thanks again, will be back if furhter new problems!

Best regards, Mr T from Sweden

 

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Community Expert ,
Sep 10, 2022 Sep 10, 2022

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I'm not sure this will do anything but it might.  Try turning off hardware acceleration and the GPU support.  It won't make much difference on a short video.  

 

Screenshot 2022-09-10 084234.jpg

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New Here ,
Sep 11, 2022 Sep 11, 2022

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Hi, thanks for answering. This did not help, though. Som more space on C drive did...will be back if more problems

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