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problems with export in Premiere elements 2021

New Here ,
Sep 09, 2022 Sep 09, 2022

what does this message mean? what can I do? comes up when export should be completed. tried different export qualities.

Best regards, Mr T from Sweden

Here is the message:

the file importer detected an inconsistency in the file signature

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LEGEND ,
Sep 09, 2022 Sep 09, 2022

How much free space is on your C drive? How long is your movie?

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New Here ,
Sep 09, 2022 Sep 09, 2022

Hi Steve, thanks for you great book by the way
my c disc has 58 GB space, the film is 4 minutes long. I tried to cut the
film into smaller pieces,
but the same reslut.
I can not tick the box for the use of GPU even though I have the right
graphics card...


Torbjörn Tuvom

[Personal information removed by moderator.]

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LEGEND ,
Sep 09, 2022 Sep 09, 2022

I am glad you found my book helpful, Torbjorn!

 

The problem you describe is usually caused by a lack of free space on your C drive. 58 Gigabytes is not very much space, but I'm surprised you can not even output such a short movie. If it is possible to clear more space from that C drive, that may solve your problem. (I try to keep 100 gb free, and it may also help to defragment the drive to give you a larger block of free space.) If not, maybe someone else has a solution.

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New Here ,
Sep 11, 2022 Sep 11, 2022

Hi again. thanks for the trick.

I managed to get another 20Gb free, and then both rendering and export seemed to work...BUT I am still not able to check for the choice of using my GeForce graphics card, which seems to be the right one? sorry it is in swedish, but I am sure you can figure it out? The box is not able to tickSkärmklipp.JPG

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New Here ,
Sep 15, 2022 Sep 15, 2022
LATEST

Hi again, Steve,

Thamks for you answer erlier. Now i have made my C drive to one Tb and updated my graphicscard...so all problems seem to be solved..

Thanks again, will be back if furhter new problems!

Best regards, Mr T from Sweden

 

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Community Expert ,
Sep 10, 2022 Sep 10, 2022

I'm not sure this will do anything but it might.  Try turning off hardware acceleration and the GPU support.  It won't make much difference on a short video.  

 

Screenshot 2022-09-10 084234.jpg

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New Here ,
Sep 11, 2022 Sep 11, 2022

Hi, thanks for answering. This did not help, though. Som more space on C drive did...will be back if more problems

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