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A
Anonymous
March 31, 2017
Question

"Media Offline"??

Hi,

So I created four different video clips on Premiere Elements 14, exported them as MP4 Video files, then placed them into my timeline so that I could link them all together.

However, I have been having issues. My MP4 clips have no images and, instead, come up as "Media Offline"!

First what does this mean?

And secondly, how do I fix this problem?

Help is always appreciated!

Thanks.

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    1 commentaire

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    March 31, 2017

    Usually that means you moved or erased the files from where Premier Elements thought they were.

    M
    MissParker0010
    Known Participant
    September 12, 2017

    I am having this same problem. So how do I find the location file? I already tried to restore everything even from the Recycle bin.

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