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Dwight McCann
Known Participant
December 22, 2016
Question

Since Installation I Get This Error Each Time I Open PE15

  • December 22, 2016
  • 2 replies
  • 261 views

Since installing PE15 I get the following error each time I open it:

I am running Windows 7. I have no A: drive. The Disk Manager reports no A: drive, although the WE does display the non-existent A: drive.

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    2 replies

    aksagarw
    Adobe Employee
    Adobe Employee
    December 22, 2016

    Please check the device manager (Go to Start "control panel/system/hardware tab/device manager ) and see if a floppy disk drive is listed there as an active device even you don't have any floppy drive.

    If so, please disable it via the device manager or via BIOS

    Legend
    December 22, 2016

    I would recommend you contact Adobe Customer Service via Chat for this issue.

    Contact Customer Care

    And, when you get a solution, please report it back to this forum -- so we'll know it for future reference.