Trouble exporting PE 2021

[greg__2872]

I am having trouble exporting a new video using Elements 2021. I'll give details:

Original clips shot using iPhone ES in HD 1080 30. I've used this phone to make many videos that have exported with no issues.

Video is approx 1.5 hours long. It's a class I'm doing, I've used PE to make 16 videos of this length for similar classes and have never had an issue exporting.

The video has been rendered.

Exporting in MP4 format at 1080 resolution.

Video exporting process gets to 98% with 5 seconds left and then freezes/pauses for about a minute. Then an error message pops up that says export failed. No explanation or error code.

Video is 12.85 GB. I have 254GB free on my PC.

There are no timeline gaps. The video plays from beginning to end with no issues, just won't export. The host for the class needs the video in 1080 resolution and so far I can't deliver.

Thanks for any help.

[Bill Sprague]

One possibility that has come up here before is that you have a stray clip on the timeline.  A quick way to look is using the "\" key.  If the project shows up looking normal, but on the left side of the screen, you may have a clip on the right.

[greg__2872]

Thanks for the reply. Can you elaborate? I'm not sure how to do what you are suggesting. Where do I type the "\" character. and what screen am I looking at? Thanks.

[Steve Grisetti]

The backslash key is above the Return/Enter key on your computer keyboard.

[Bill Sprague]

Can you elaborate? I'm not sure how to do what you are suggesting. Where do I type the "\" character. and what screen am I looking at? Thanks.

By @greg__2872

The backslash key shrinks or expands the project to fit the timeline workspace.  Normal is for the project to fill the space after pressing the key.  If it appears that your project is to the left, it is because there is some portion of it, maybe small, on the right.  A big empty space can stop Premiere Elements from exporting.

[greg__2872]

OK tried that. No issue that I can see.

All my clips used in the video were made using iPhone SE. I've used this phone many times to shoot video that I have then successfully imported, edited, and exported using Premiere Elements 21. However this time, PE would not allow me to add the clips to my project via "Add Media" until they were converted to MP4. PE would not recognize the native Apple video extension. So I used Movavi Video Convertor to convert all the clips to MP4. When I did this, PE allowed me to add them to my project just like in the past. However I can't export now.

I just made a new project and added a single clip from my recent footage. Saved the project and did an export attempt. Got the same old "Export Error" so apparently the issue is with the original and/or converted clips. Any ideas on how to fix this?

[Ann Bens]

Try a different converter such as : Shutter Encoder encoding|converting video FREE PC|Mac