Updated from Premiere Elements 13 to 2019. Now project won't play.

Forum|Forum|7 years ago
December 10, 2018
2 replies
623 views

I have a project saved in Premiere Elements 13 that works fine. I updated to 2019 and opened the project. Now hitting play does nothing.

I tried the Hardware Acceleration thing but it was already set.

play doesn't work

This topic has been closed for replies.

R

richardg18759910Author

Participant

I tried opening a new 2019 project and adding a video clip. Still no play.

But I was able to fix my problem. I turned off Hardware Acceleration and play worked! Then I toggled it back on and play still worked.

But then I was getting no sound when I hit play. I found the fix to that on another forum post: I changed my Audio Hardware default input to no input, and that fixed my no output problem!

The project imported from PE 13 now works fine, so I don't think backwards compatibility was the problem.

C

CareBear1998

Participant

Thank you so much! I have 2019 installed as well and the play button didn't work. I turned off hardware acceleration and play works 😃 i tried turning it back on though and that broke it again. but at least it will play now!

Ann Bens

Community Expert

I would finish the project in 13 and start fresh in 19.

Updating an old project is prone to issues; the gap between 13 and 19 is too great.

S

Steve Grisetti

Legend

Ann is right. Premiere Elements is not backwards compatible. If you try to open a version 13 project in version 2019, the project will likely corrupt and become unusable.

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